ServiceNow Community

Allow Project User can create dependency

Hi Community, I have a requirement to allow project user to create dependency from gantt in Project workspace. How can we achieve it?

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Last 3 months date ranges in Platform analytics filter

Hello Community, I'm working with Problem Management Platform Analytics, which includes an interactive filter to apply queries based on the Opened date. When selecting the "Last 3 Months" option, the system returns a date range of 01‑10‑2025 to 31‑01...

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Resolved! Skill Based Routing for Walk-up

Hi Team, I am new to Walkup module and looking for support in implementing skill based routing for it. (based on location/language). I already configured below object but still its not working:1. Skill, Skill Determination Rule, and enabling Business...

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Unable to find workspace UI action "Restart Phase" in Digital Product Release workspace.

Hi Channel,please guide me where is "Restart phase" action on DPR workspace can be found. This action changes the pending phase task status to closed complete , i want to figure out where this logic is written so that i can update it to be closed can...

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"The reference to entity "sysparm_stack" must end with the ';' delimiter

when I open the incident on mobile I am getting the following error message "The reference to entity "sysparm_stack" must end with the ';' delimiter".

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Attachments not getting added when customers upload files from Portal Case form

When customers try to add an attachment to a Case record from the Service Portal, the attachment is not getting uploaded or saved. This issue occurs only for customer users on the portal.

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Resolved! New Tab in CMDB Workspace

Hi,I need to add a new tab in the CMDB Workspace as shown in the below screenshot Any documentation or example will be much appreciated. Thanks in advanced.

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Testing without Admin role on UAT/PROD

Hi All, I want my testers to Test in QA environment and cross verify the things in PROD after code movement but i don't want to give them Admin Role on PROD and QA as well. Can you please suggest the best strategy or what role apart from sn_read_on...

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Begainer Learning

I’m a beginner—what should I start learning, and which certification should I pursue first?

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Unable to proceed for CSA Delta exam.

Hello Team,I can see one message on now learning university home page as "you have 1 or more credentials at risk of expiring! Take the following steps to resolve:" (It is for Zurich delta exam)However, when I click on "Access your delta exam(s)", it ...

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CMDB and CSDM Data Foundations Dashboard Performance

Overview The dashboards implement a sophisticated batching strategy designed to process large datasets efficiently while preventing resource exhaustion. This approach is crucial for handling metrics that need to analyze thousands or millions of ...

Article

Purple-ish square box/dot visible near the scroll bar of the Business Portal

I had customised the business portal some days back. I can see that a purple-ish box is now visible near the scroll bar. I've already checked if it is an element through page inspection and I can confirm that it is not. What can be a possible reason ...

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How to find a field which is inherited on hundreds of tables

Hi All, I have one filed which was inherited on 400+ tables, so now instead of hard code deactivating on all tables I need to find this field parent table so if I deactivated there than it takes down on all 400+ tables please tell me the best approac...

Question

snc_internal can t see reference field in service portal

Hi, I encountered this problem. i have a catalog item that is not available for snc_external. all looks good with itil and admin user. But with snc_internal user they got empty list for a reference variable that reference a personalized table.Could y...

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Reduce Risk and Boost Trust with the LSD Gifts & Entertainment Compliance Workflow

In today’s business environment, maintaining ethical standards and regulatory compliance is more important than ever. The Gifts and Entertainment Compliance Workflow in Legal Service Delivery helps legal teams manage the disclosure and approval proce...

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