Attachment security on HR Cases - outside of Evidence on Employee Relations

Our HR Agents are asking for a way to attach documents to any HR cases and have an option to make them not visible to the Subject person. These are cases that are not necessarily Employee Relations cases where the Evidence tab is available, but there...

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• Employee Document Management
• Human Resources Service Delivery

Getting error Unsupported screen in NowMobile

Getting error Unsupported screen in NowMobile I want to create a input screen in NowMobile App so that we can enable AI Lens for the same. Create a new input screen as well and added in under Quick link section.But when trying to open the form, it is...

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Unable To Start New To ServiceNow Learning Plan

Hi, I'm trying to go through the New To ServiceNow Learning Plan and I've gotten stuck on the "Fork Repository and Import Application for the Importing Data Module" exercise section of the course. I've forked the GitHub repo for the NeedIt applicatio...

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How many days prior to/late to employee start date was the Catalog Item submitted

Hello Everyone, I am looking for a way to see how many days prior to OR late to employee's start date was the specified catalog item submitted. We basically want to see if requestors adhere to the requirements we've set - are they submitting them pro...

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Knowledge article user criteria

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CSDM, Escalation, and Who Supports It (Dynamic CI groups and separation of responsibilities)

CSDM is by far, simultaneously the most confusing thing and yet the most obvious thing. We are trying to implement it at my University and I have trapped myself in a logic hole and am not sure how to get out. Our plan today is to...(1) Adding the Ser...

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CSA Badge Not Received After Passing Exam

Hi Community,I urgently need assistance regarding my CSA badge. I successfully passed the CSA exam more than three days ago, and in My exam section, it clearly shows that I have passed. I also received the official scorecard from PearsonVue confirmin...

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Need to join case table with asmt_assessment_instance table . I did but only getting 7 record

I joined asmt_assessment_instance table with case table . please see my where clause asmt_task_id = cse_sys_id && (asmt_metric_type='855bde6f1bcf22502b80ea82b24bcbdd' || asmt_metric_type='a19ea66b1b8f62502b80ea82b24bcb7c') since I only want to includ...

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Created a custom Table and Created a variable on a record producer which is reference to that custom

1. I have created a custom table in CSM scoped application. and I have created a record producer to create the records in that custom table.2. On that record producer I have created a reference type variable which is referenced to that custom table.3...

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cad exam

Is integrated cam is necessary to write the exam or inbuilt cam from lapi is sufficient..I want to write exam online could you please also let me know the precautions i have to take... 

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csa free voucher for 2026

Hi All , i need help for csa free voucher for 2026 . 

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Need to change design of header and footer of the portal created from app engine studio

i have created a portal from app engine studio. in that portal1. I want to change the design of header and footer like adding color to the header and footer 2. Adding company logo in the header.so how to achieve this.

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Need guidance on updating the email account table for automatic OAuth token refresh via Slack integr

I’m currently working on setting up OAuth authentication with automatic token renewal using the scheduled job “Refresh Email Access Token.” From my understanding, this scheduled job requires a corresponding record in the Email Account table in order ...

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Service Operation Workspace (SOW)

Hello Community,I am working on Change Request in Service Operations Workspace (SOW) and I want to hide the “Calculate Risk”  button only in Standard change that appears under the Risk Evaluation section.What I have already checked:System Definition ...

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