How can I create a private task without using a freeform VTB ?

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Show the list of applications based on assignment group in the Itask table

I have a requirement on the Itask table(u_incident_task).I have created new field application name (u_applname) which is a reference filed (referring to cmdb_ci_appl). When the user selects the assignment group on u_incident_task, the u_applname shou...

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(Article 1_TM) My experience - How I pass CIS – Data Foundations (CIS-DF) exam & few Tips

 On 30th January’26,  I passed the ServiceNow CIS – Data Foundations (CIS-DF) certification.Since then, I’ve received several individual requests for the guidance on CIS- DF preparation over LinkedIn and Teams.So, I decided to write a blog which will...

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How to add clickable hyperlink in the worknotes/ comments

Hi, I have a requirement. In the Work Notes or Comments field, if a user enters any URL or website link, it should automatically appear as a clickable hyperlink.This requirement should apply to any record type, such as Incident, Problem, and others.S...

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Analysis of the content of a CMDB table

Hello,I am looking for a report or a tool wich could produce the following report for any given table :Quantity of records in the tableFor each field in the table :- Quantity of distinct values- If the field has less than 11 distinct values, list of ...

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Additional comments mandatory when Incident state changes from New to In Progress

I'm trying to create an onChange client script that makes the additional comments of an Incident mandatory when the state changes from New to In Progress. For some reason it doesn't work, but if I change it to 'work_notes' instead of 'comments', then...

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Disable attachments in Scheduled Reports

Hello Experts, My requirement is to schedule reports so that recipients receive only the report link, without any attachments. I researched in various forums and learned that unchecking the “Include with report” option should prevent attachments from...

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Multi row variable set

I added the following script in the client controller to capture MRVS values in the custom widget; however, the values entered by the user are not being captured upon submission of the catalog item.function ($scope, $http, spUtil, nowAttachmentHandle...

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Updating SaaS Integration with M0365 for new SaaS Products

Hi All,We have an OOTB SaaS Integration with Microsoft O365 as per ServiceNow documentation. I am inputting new entitlements and noticing new products we don't have being pulled in by our Microsoft O365 Integration. PPN: W83-00001Product: Microsoft W...

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• Microsoft o365
• saas integration
• saas product without subscription product

Updating date field in previously resolved tickets

Hello all,  I am attempting to update a date field when a ticket was changed to resolved state. I was trying to use a glide walker, but I don't see that plugin in our list of installed (unless I'm not looking in the right place). I have checked to ma...

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Export Option in ServiceNow Based on Roles & Tables

Hi All,I have a requirement where I need to show the Export option only for specific users based on roles and tables, and completely block export for certain sensitive tables. Initially, I tried using sys_ui_context_menu, but it’s not suitable for my...

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テーブル作成時に自動で作成されるAnswersレコードについて

テーブル作成時にsys_wizard_answerテーブルにレコードが作成されています。例えば、taskテーブルを継承している場合、以下のようなレコードが作成されていることが分かりました。こちらはどのような目的で作成されているのでしょうか？ 

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mrvs

I added the following script in the client controller to capture MRVS values in the custom widget; however, the values entered by the user are not being captured upon submission of the catalog item.function ($scope, $http, spUtil, nowAttachmentHandle...

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Incident form

hi, I am facing some problems in the incident form; when I click the search option,  nothing is shown.  

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Variable Sets - make a field open if the user is part of a group

So here is the situation we have and what we are trying to doI have a Variable Set - User InformationIt has the followingCustomer Name (reference to active users)Manager - Customers ManagerBusiness Reason for Request What we are trying to doManager s...

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