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Community activity

flow

Which one is more advanced? Workflow Studio or Flow Designer?

  • Question

Document Editor :Edit MS office attachment directly in browser.

Hello Community! Sharing a piece of recent learning. Lately, I have been working on an  idea/use case to speedup the attachment modification in serviceNow. Currently, to edit any attachment you have to download it on local hard drive, edit and upload...

  • Article

How many of you actually use Machine Learning Powered mapping?

We are doing Service Mapping in our organization in preparation for CMDB go-live. So far we have done Dynamic CI Groups and some manual mapping. The topic of ML (Machine Learning) based mapping came up and the Architect chose to defer it. Just curiou...

  • Question

Behaviour for Work Items Created Outside of Queue Schedule

When an incident is created outside of the schedule of an incident AWA queue that is meant to get routed to, we notice that the work item does not get created and thus the incident does not routed/assigned. Is this the expected behaviour? Example:Let...

  • Question

Workflow or flow designer

Which is better Workflow or flow designer?

  • Question

Why setWorkflow(false) Didn’t Stop All Automation

ProblemI used setWorkflow(false) expecting it to prevent all business rules, flows, and other automation from running during an update. However, I still saw certain logic executing, which was confusing.SolutionThe key realization is that setWorkflow(...

  • Question

Licensing cost for customers for utilization of Now Assist Agents

Hello Community,I am developing a product in a Custom Scope that will be published to the ServiceNow Store. Our goal is to leverage Now Assist's Generative AI (including Agentic AI) to build specific business solutions—for example, automatically sett...

  • Question

Licensing cost for customers for utilization of Now Assist Agents

Hello Community,I am developing a product in a Custom Scope that will be published to the ServiceNow Store. Our goal is to leverage Now Assist's Generative AI (including Agentic AI) to build specific business solutions—for example, automatically sett...

  • Question
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