ServiceNow Community

Authors unable to Checkout/Edit Expired Knowledge Articles

I'm investigating an issue in Knowledge Managemet, where authors are unable to checkout their knowledge articles that have expired, meaning the valid to date field value has expired.An error message shows up when clicking the Checkout ui action sayin...

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How to verify whether the approval has been generated for the User's actual Manager through ATF

When the User raise a Service Fulfillment Request through a given catalog Item, approval is generated for the User's Manager.How can we verify whether the approval has been generated for the actual User's Manager or not.I want to check through ATF.

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Flow not working on TPM Table sn_apm_tpm_discovered_technology_run_log

I tried to create an incident record using Flow, on trigger when a new record is inserted into TPM table sn_apm_tpm_discovered_technology_run_log. Somehow it's not work when I tested with a new record in this table. I checked there is no access or AC...

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Unable to install GRC products in PDI?

I recently got a new PDI and I'm unable to install any of the GRC products; when I search for "GRC" nothing shows up?

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suggestion to a beginner

I am into ServiceNow as a beginner. Can you give suggestions to improve?

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New ServiceNow Learner!

Hi everyone! My name is Bondili Nagasri, and I’m a recent IT graduate (Class of 2025) from Guntur, India.I’ve recently joined the community and am excited to be pursuing the RiseUp with ServiceNow path. I have already completed my Welcome to ServiceN...

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Application Developer vs Implementer

Hi all,I am an Automation Developer with approx. seven years of experience in tools such as Power Automate, UiPath and related technologies. I am currently looking to expand my knowledge. ServiceNow has recently caught my attention, and I have gone t...

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Client Script Summarization

When i try to execute step 6 while working on my lab instance, the code summarization is not available. The first picture highlights my problem versus the second picture.

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Get CI attributes on the form and populate in Client Script

Hi, Good Day..!! The requirement is to populate the attributes on the form in other field. E.g. If we select widows test server 1, then below field should list down all the fields present on that form. I have written the script include as below "ge...

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What is the ServiceNow OEM program & technology?

Platform As A Service. That's it, that's all OEM is. I'll elaborate: For those of us in the know, the phrase "ServiceNow's platform is the best kept secret in technology" is no stretch of the truth. This Platform converts the average technologist s...

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Multiple Versions

How to handle duplicates in core company table before implementing NDS

Hello All, We are planning to implement Company Normalisation through NDS. Currently, the Core Company table has several duplicates (name duplicates). These duplicate names are already in use across several classes in CMDB. Based on the testing in lo...

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Client scipt Summarization

Hello AllI am a new learner and got stuck while doing a practical hands on task provided by servicenow platform in pdf

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Implemented a ServiceNow Digital Twin for ITOM – Project Walkthrough

Hi Community, I recently completed a personal project where I designed and built a Digital Twin framework in ServiceNow using a Personal Developer Instance. Key highlights:• Custom tables for twin state & telemetry• JSON-based state modeling• AI-driv...

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Reduce Installation Friction: Streamline Your App Experience with the New Store Entitlement Flow

Major Updates to Application Manager & Store Introduction Imagine discovering every app your business needs—right in your instance, with zero friction. That’s now a reality. With the latest updates to Application Manager and the Store, those pain...

Article

Managing Business Application's Public Records Compliance Ability

We have a new requirement to assess business applications on a repeated interval to determine their ability to comply with public records requests. Questions that need to be answered for each business application includes "Does the application suppor...

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