ServiceNow Community

Certification number is not present in Pearson Vue exams

Hi everyone,I am facing a issue about CAD certification that I got the certificate but no certificate number on it. Instead og number there is only an dash(-). Can anyone help me with this?

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CSR decoder script giving - Error: \"GlideAjax\" is not defined.,Detail: \"GlideAjax\" is not define

Hello, I am trying to figure out a script that could decode the CSR values like CN, SAN, Key Size, Key Type, O, OU, S, C, etc. from the data entered in the service catalogue form. I tried referring Solved: Decode CSR (Certificate Sign Request) - Serv...

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Business rule not working to prevent serial number in a request form

I create a business rule, which needs to prevent a serial number in a request that already exists in a table. Business Rule is not working. Attached the screenshot.

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O brandao.sn está no ar (Versão Beta)! 🌐 🚀

Acredito que o conhecimento se multiplica quando é dividido. Por isso, criei este espaço para retribuir à comunidade e crescermos JUNTOS, trazendo algo além de somente textos estáticos, mas também laboratórios interativos.Para estrear, já liberei um...

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How to test Now Mobile or Now Agent mobile solutions

With the Classic mobile app we could use <instance>/$m.do to impersonate and test. Does the Now Mobile and Now Agent also have a desktop, browser link to validate the experience? Are there recommended simulators?

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Agent Mobile App
Now Mobile

How to set a default GroupBy for a related list in Hardware Asset Management Workspace?

Description:We got a simple requirement where we need to add a default GroupBy functionality to the Planned Assets related list under a record in the Hardware Disposal Order table. But for some reason, it is challenging our team and we are now stuck....

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Update an List Type Variable in Now mobile

I want to be able to edit a "List" type variable inside Now MobileThis is the field, inside the "sc_req_item" table, how ever I am not being able to update it in the Now mobile AppThis is the field configurationThis is the "Input" configurationAnd he...

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After change the change view to change models , The request for approval tab is missing on the form

After change the change view to change models , The request for approval button is missing on the form

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How to fix Idp Logout Error and redirection

Hi All,Kindly let me know how to fix Idp Logout Error and redirection has to be done automatically .when I'm clicking in "X" mark, it is giving error message after Configuring at AzurePlease let me know how to fix this & if I made any wrong updates o...

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I want to restrict the popup message when someone exits the form without submitting it.

Here, when I fill in the form and then change my mind and exit without submitting it, an out-of-the-box popup appears.Now I need to restrict that,Kindly help me with the approach, Thanks in advance !

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Retired values are showing even after saving the records

Requirement :In Line of business field we have to Retire values (“Home”, “Personal Auto & Home”) and these values must remain visible and editable on existing records that already contain these values, but shall not be available as options for new r...

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De-duplication template - Option to make last newest discovered the main CI?

I’m creating de-duplication templates and would like to designate the Main CI based on the most recent discovery, rather than using ‘newest updated’. The “newest updated” option isn’t ideal because human updates can skew accuracy compared to a discov...

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Does anyone know who has moved from TeamConnect by Mitratech to the ServiceNow Legal Request system?

We are exploring whether we can transition from TeamConnect to ServiceNow LSD and would like to know if anyone has already completed this transition.

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Resource Plan in time sheet portal

Hi @Luis Ataide @Namita Mishra, Am not able to see resource plan on my timesheet portal. How do i get the column to be visible on the portal ?

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Platform Analytics - Can data be overlayed in a visualization?

We have a user that wants to show his data comparison as an overlay by month between 2025 and 2026. Currently, he can only show it in chronological order and we have not found a way to show each month together per year. Is this not possible in plat...

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