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Please provide me the regex for extracting CN

Hi,I am working with a field that contains LDAP Distinguished Names (DNs) concatenated using ^ as a separator. I need to extract the CN (Common Name) from each DN. CNs can be either numeric IDs (e.g., 02042174) or person names that may include escape...

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Understanding Tables in ServiceNow – A Complete Guide

Introduction Tables are the foundation of ServiceNow. Every piece of data — whether it’s an incident, a user record, or a custom business object — is stored in a table. Understanding how tables work, how they are related, and how to create and custom...

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Need help to combine 2 arrays if one of them is empty or variable being used in array does not exist

I have a variable set attached to 1 catalog item and there is flow designer that is integrated with othe 3rd party for 2 catalog items. i have variable which might have value for that variable set sometime but sometime it might be empty. so the code ...

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Resolved! Incident metric does not capture latest 'updated_by' user

I have a requirement to create an incident metric whenever there is an insert or update to an incident record. The userID in the Updated by field is saved as the value for the metric, allowing you to see who has made an update to an incident and how ...

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Assessments generated is not visible to Demand managers

Hi Everyone, I have created a demand as a demand manager. When the user moves the demand for screening, the surveys created are not showing in the "Assessment Instance" related list.

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Resolved! Show or Hide

I have 5 business area on when user select on of them specific variable will be display with their own choice.Example business area = a1,a2,a3,a4,a5for all of them we have separate type of request with own choices how do i configure show or hide it....

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Where a new label/title reflects enabling 'configure section terminology' & relabeling in RAM (GRC)

Hello experts, I need a quick help that there is a check box in Risk assessment methodology (RAM) called 'Configure section terminology' and if we check that box then a new tab gets enables in the assessment(for example inherent assessment or contr...

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Resolved! How to set up 3 levels of factors for 'Inherent risk assessment' in RAM (GRC: advanced Risk)

Hello Experts,We have a requirement to set up risk assessment methodology (RAM) for risk assessment. To do that we need two factors(Level 1) under Inherent assessment, then each of those two will have some factors(Level 2) and then each of these fact...

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Master Now Assist on ServiceNow: Free Video Series (Basics → OOB Skills → Advanced Topics)

Hola Community, AI is becoming a core part of the ServiceNow platform, and Now Assist is one of the most impactful features transforming how end users, agents, and developers work. To help the community understand, adopt, and implement Now Assist c...

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Dynamic fields not loading in Jira Update Issue action when Issue ID is passed dynamically

Hi All, I am using the Jira Spoke - Update Issue action inside the flow designer. When I manually enter a Jira issue Key(example ABC-123), the dynamic fields(Additional fields) load correctly.But when I pass the Issue ID dynamically from a previous s...

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response to be converted into integer type

Hi Team,I am getting response in floating but i need to have data type as integer in postman response. How can i change the data type into integer ?retrieveUsers: function(pageNumber, pageLength) { try { var users = []; /...

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Create OLA using transform map

Hello Team,I have an excel sheet of group record data.I want to create one one individual ola record for each group .My group data is as followsNameTypeLine / Vendor ManagerDescriptionGroup emailVendorsFITincident, request, problem, changeAcerFIT sup...

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How to modify Burnup and Burndown chart display data

Hello, The research I've done on the community forums tell me that the burnup and burndown charts associated with the Agile 2.0 Dashboard are coded widgets. Where may I find the code that allows me to modify the data? For example, I want to display t...

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ServiceNow outstanding Plugins update

Hi Team , can anyone please suggest best way of updates active plugins in our instance there are 116 plugins are there , how should i do all updates .please suggest better idea @Ankur Bawiskar

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Expose associated topics on knowledge base articles

Hi,Expose assigned topics related list on knowledge article pages in platform view, Only ITSM team members and ServiceNow Admin team have access to add/remove/reassign in the topic list.I have added the assigned topics related list to the knowledge a...

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