Datadog ServiceNow Integration Issue

Hello Everyone, I am doing datadog servicenow integration and want to synch incidents bidirectionally which is offered by ITOM/ITSM Integration for Datadog. I have followed the steps given in documentation https://docs.datadoghq.com/integrations/serv...

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Unable to export ATF test suite results

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Table where flow action output data is stored?

When you open a flow context in operation view and open an action it shows the action input and output data with runtime values. What table is this stored in? I have a subflow that creates a record (so I can't use source record) and I'm trying to sea...

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Wondering how resource assignment is meant to work with projects/project tasks

The project managers at my organization are finding it difficult to understand what work people currently have and are going to have in the upcoming months. I found the Resource Management Workspace, which seems like it would be helpful in figuring o...

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• Project Portfolio Management
• Resource Management

sysauto_report export issue

We have scheduled auto report set and type is set to excel and when report is generated to email we are getting its an PDF. Any suggestions on how to fix this issue

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RITM gets P2 on insert, then updated to P1 → multiple SLAs attaching

Hi all,I’m seeing duplicate SLAs on sc_req_item due to priority being updated after insert.ScenarioTable: sc_req_item Default priority = P2 (Dictionary Override)Catalog item has Urgent checkbox variableBackend logic (Flow/BR) sets Priority = P1 if Ur...

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How to add colour to List report

Hi All,Field style will effectively works at Global List view level and field level.But is there any work around that color style should apply only when you design  List report, in that list report only colours should apply based on incident state fi...

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Starting RITM SLA based on first catalog task creation

Hi All, I need my RITM SLA to start when first catalog task will be created because this task will only be created 3 days before a specific date from a variable (this date is entered by the requestor in the Service Portal) On my sla if i set the foll...

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having a hard time pinpointing where this error is occuring checked brs, cs,ui policies

So far I'm getting an invalid update and invalid_tast_start_date , on the ppm project task, this happens when the percent complete changes to 100 and the oob save button is used. So far ive looked at BRs any others places to check, i also ran debug s...

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Report - true / false gauge - Change direction?

Ok, this might sound oddwe want to show a gauge chart to show completion of a projectTrue - completedFalse - remaining When you look at the chart at a quick glance it looks like we are almost done, but its inversed.. Is there a way to flip this?Ideal...

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NLU/keyword topics does not load in Virtual Agent Designer

 NLU/keyword topics does not load in Virtual Agent Designer. Does anybody have any experience on that please?  

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I am unable to find the shopping cart and top request in the production environment

I am unable to find the shopping cart and top request in the production environment. They are visible in development, but not in production. I also checked the widgets, and it's not available. could you please help?

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I am unable see in prod shopping cart and Top Request.

Development I able to see but in prod Not able see  

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