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What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Webinar: 2026 Cyber Risk Trends: From Threat Response to Business Resilience Hosted by Megan Le 24 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by Abigail Lavadia 24 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Process Mining for HR - Data-driven insights for AI agent deployment Hosted by Abigail Lavadia 24 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Process Mining for HR - Data-driven insights for AI agent deployment Hosted by Abigail Lavadia 24 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by Abigail Lavadia 24 Feb, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - NowAssist for Catalog Generation in Catalog Builder Hosted by Abigail Lavadia 24 Feb, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Why You Should Never Add Records to an Update Set

Update Sets are one of the most widely used deployment mechanisms in ServiceNow. However, a very common — and risky — practice still exists in many projects: adding data records to Update Sets using the “Add to Update Set” UI Action. This article exp...

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AI Adoption - Where are you now?

Hi Everyone, As AI capabilities continue to evolve rapidly across the ServiceNow platform, I’m interested in understanding where different organizations, customers, and partners currently stand in their AI adoption journey.Many of us are navigating s...

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unable to format 07/24/2020 error in Tranform map

I have two date fields that i am mapping in my Tranform map the source date field has the following format - mm/dd/yyyy <time>  there is no existing date format in ServiceNow that matches that.  Also i need it the instance format - yyyy-mm-dd<time> I...

  • Question

Clean up sys_upgrade_history

Hi, After updating a plugin, I can find the changes applied in the sys_upgrade_history table. It is then possible to process the changes_skipped in the same way as during an upgrade.I realize that this information is deleted after X days. Only the in...

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How to group VTB cards by swim lane in a report?

Hi Not sure if this is the right forum, but couldn't find one about reporting. I want to create a list report that groups visual task board cards, by swim lane. I tried to a list report using the vtb_card table as the data source, but when I try to g...

  • Question

Issue navigting to Analytics hub from SOW

Hello Experts,I have cloned the out-of-the-box (OOTB) Overview Dashboard for the Service Operations Workspace and added indicator scorecards and an indicator widget.The issue I’m facing is that when the widget is clicked, it is expected to navigate t...

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Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

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How to bind a data source to a filter component immediately - UI Builder

Looking for any help with binding a data resource to a filter source. I have a data resource that I use to look up records. I have a filter component and in the "Filter source", I bind @Data.look_up_records.results. When I try to use the filter compo...

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