ServiceNow Community

How to use one Flow Action output in another Flow Action?

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How to fetch setPrefrence value from client script to UI page

Hello Experts, Need help to fetch setPrefrence value from onchange client script to UI page. I want to get current record sys_id This is my client script: if (newValue) { // or use the numeric value if applicable alert(newValue); // Op...

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AWA Queue Trigger Question

I have a queue called: Agent Chat Queue The max wait time is 3 minutes:If the max wait time is hit. I have a queue trigger that calls a custom VA flow called "No Live Agent Support Fallback". In the VA chat conversation when the max wait time is hit ...

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Virtual Agent

List collector variable choices are visible based on other list collector type variable choices

Hi Everyone,Actuallay my end user trying to select multiple option.So i just change the variable type from Slect box to List Collector1-reuirement-Landscape - SandboxRoles - it support and functional supportClient - 300 and 450 2.requirement-Landsca...

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I Want to show the list of principal class CI's in the configuration item field in incident, change

I want to show the list of principal class ci's present the cmdb_ci.list in incident and change request forms in configuration item field.

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How to package multi-scope changes into a single installable app (I accept other methods too)

Hi everyone, My team and I are planning to create an application in Application Studio that encapsulates all the common configuration changes we normally make in our customers’ instances — so that by simply installing this app, all those changes are ...

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How to create a report on all the individual users in the system currently holding roles?

Hi All,How do I create a Dashboard Report on the detailed audit trail of user roles, including the role ID assigned to each user, who added or removed the role, and the corresponding timestamps. Thanks!

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How can we do this

i have a reference field in my catalog item which gets the data from cmn_department table.Whenever a user selects certain department the location field should automatically be populated. Also this has to be auto populated only when project type is r...

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Why can't I add an activities formatter to my custom table?

I looked at https://www.servicenow.com/community/servicenow-ai-platform-forum/adding-the-activity-formatter-to-a-custom-table-s-form-view/m-p/1139989 and created the new activities formatter AND added it to my form.I get an error "The Activities form...

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Need help in email script

Hi Team , can anyone please help me on this Daily we are doing ServiceNow health check up - data will capture in a xls . we have created a custom table and once the record submitted we need trigger a notification we want to add coloring forma...

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Avoid attachments less than 10kb to get attached to incidents received via reply email to servicenow

Hello Everyone,When servicenow receives emails as reply we have a inbound email action it by default oob attaches the attachments to the target incident/record .Now we wanted to avoid less than 10kb files to get attached to the target record.for imag...

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Reporting creation

Hi Members, Greetings! We are required to create reports. In the CMDB health dashboard, we have an overall score, which is a combination of completeness, compliance, and correctness.Requirement: The user wants to populate the overall score based on...

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Project Workspace

Hello guys,which roles do you need in order to enable the function to start a new project workspace or add new tasks to existing ones?I already should have the needed roles, so i dont know any further - thanks forward

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Agile Development

I have a issue while Exporting to PDF in Project Workspace

I have a issue while Exporting to PDF in Project Workspace . I was Export into PDF in for one of my project in project workspace . i.e Project Workspace > in All project select a Project > Status Report > Export to PDF is showing an Error and I 'm u...

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Event rule and alert management

Hi Team, I am new to event rule and alert management rule. I have a requirement:I have to create event rule and alert management. The requirement is, Add the following conditions to the new alert rule: CI Class = Cloud Service Account OR CI Class = R...

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