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What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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get Referenc was not working

am trying to alert logged in user name with get reference but it not working, am don't know why variable was greyed out even i have called it on function. 

  • Question

Value not set in refernce field, but getting the value from SI

Hi All, I am facing issue in setting value in this 'eim_id' field which is a reference field. but, i'm getting this value in the script include response, eim_sys_id from SI is mapped to 'eim_id' from CS. Alert response : data===>{"u_eim_application_i...

  • Question

Update parent task after child deletion

Hi Team, I'm unable to see any changes on Task table and how to check parent task could you please clarify this one(function executeRule(current, previous /*null when async*/) {    if (current.parent) {        var parentTask = new GlideRecord('task')...

  • Question

Basic Flow

Has anyone run into issues with ServiceNow Basic Flows using If / Else If logic? In the flow I built, the trigger is “When a new incident is created”, and the condition is Category = “Network”, then assign the ticket to the Network group. However, it...

  • Question

Field mapping in Transform map

Hi Team, How to map the fields for dot walking fields in Transform map. Please let me know. Thanks,Manju

  • Question

From the Experts: Improve this form

The article is a companion to the Now Learning course From the Experts: User Experience (UX) Leading Practices  If you want to learn the practices that help you deliver great self-service experiences to your end users, enroll in the course.    Introd...

  • Article
  • forms
  • From the Experts
  • Service Catalog

Creation of Risk assessment blocked after Zurich upgrade in workspace.

Hi, I attempted to create a new risk assessment scope(workspace). However, the process consistently gets stuck at the initial step [initiating] and does not progress further. This occurs immediately after selecting the assessment methodology [Proximu...

  • Question

Tips for Passing the ServiceNow CSA exam !

Hello everyone!I'm happy to announce that I've officially passed my ServiceNow Certified System Administrator (CSA) exam. I was honestly surprised and delighted to learn I answered 59 out of the 60 questions correctly, and I wanted to share the exact...

  • Question

View rules for Form Widget

Where's the logic for how the form widget utilizes View Rules? Im trying to modify the OOTB approval page. Id like the related ticket's info be displayed via Form widget instead of the OOTB widget. Im able to display the related ticket by replacing t...

  • Question

Resolved! ServiceNow CSA Exam requirements

I completed the below trainings in ServiceNow learning portal. Can I now register for the exam with the pre requisites completed ? Also, Is there any special discount or voucher available for the CSA exam ?  Certified System Administrator (CSA) Learn...

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