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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $200 on your ticket to Knowledge + CreatorCon 2026 Save $200 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

PDI got 502 Bad Gateway while developing, instance now offline

Hi, My Personal Developer Instance suddenly returned a 502 Bad Gateway error while I was actively developing.This started around 4 PM JST today when I refreshed the page to see updated data. Now in the Developer Portal the instance shows as "offline"...

  • Question

HR lifecycle events 101—What are they and how do you configure them?

During their journey with your company, employees will probably make requests of your HR department. With HR Service Delivery on the Now Platform, you can automate fulfillment of these requests so that employees can self-serve whenever possible, and ...

  • blog
  • Enterprise Onboarding and Transitions

Virtual agent conversation does not stop

Hi, I'm working on ServiceNow AI Agents, where I connected my AI Agent to the virtual agent in the virtual agent designer. Everything is working like the agent is creating a defect record. The issue I'm facing is after creating the record, the conver...

  • Question

"New" EPICs are not showing on CWM

Hello, This KB "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2675470" suggests that we cannot view EPICs from the new table "sn_align_core_scrum_epic" on CWM, if so how can view the EPICS that were created ? BR,Hamza.

  • Question

CWM FAQs and Tips

In this article you'll find a running list of our most frequent FAQs and Tips for using and implementing CWM. Feel free to add your own tips in the comments or ask a question!The following information is based on the May 2024 store release of CWM.   ...

  • Article

second .update() in my Scheduled JOB script not working

Hello! Hoping someone out there can tell me why the second of two .update() statements (using the same gliderecord object) isn't working. The first .update() works fine.I'm running this on a PDI of Zurich. My first goal is to have a Scheduled JOB man...

  • Question

Daisy chained reference fields

I am trying to do a daisy chain of lookups.  The variable 1 and variable 2 lookups are working fine.  The problem is I am using the field “label” in variable 2 and 3, but I want to take what is returned in variable 2 and use it to look up a match in ...

  • Question
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