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Developer Passport Brazil is Here! Pack your bags! We're headed for the Brazil release. Join us today through Friday as we embark on a week of demos and Q&A with ServiceNow Product Experts, prepping you for upcoming Brazil features! Watch now! What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: AI Academy - Monitoring runtime evaluations within AI Control Tower Hosted by ServiceNow 15 Sep, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: AI Academy - Monitoring runtime evaluations within AI Control Tower Hosted by ServiceNow 15 Sep, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: ITOM Academy – MID and ACC Governance Leading Practices Hosted by ServiceNow 15 Sep, 2026 09:00 AM PDT Event Details In person Build Agent Workshop - Santa Clara Hosted by Carrie Lea 15 Sep, 2026 09:00 AM PDT Event Details In person Register for the Hawaii Security Operations Workshop on September 15! Hosted by WhitleyT 15 Sep, 2026 11:30 AM PDT Event Details Online U.S. Department of Commerce Special Interest Group (SIG) Hosted by Mayleen Fitzcha 16 Sep, 2026 06:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Exercise: Import Date, Enforce Mandatory, and Coalesce

I'm working on Exercise: Import Date, Enforce Mandatory, and CoalesceI have an issue with the Set the Date format for the u_must_have_by Field Map.In the Transform Map, scroll to the Field Maps related list.Click the u_must_have_by link in the Source...

  • Question

Email is not the villain

 Earlier this year I worked with a large European IT services and digital transformation provider on its bid to take over the customer service operations of a global professional services firm. With the key sales meetings and presentations now done, ...

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  • Architect

Dynamic input field condition attribute in Mobile App Builder

I have a an Input Reference field, where the condition for the reference should depend on a previous selected reference field. Can this been achieved in Mobile App Builder? Please see attached screenshot

  • Question

Scan Engine Exceptions

Hi,Can we have exception management set up for ACT level defintions in scan engine? 

  • Question

To is missing in outlook but whereas susccessfully sent in nova

Hi Team,I am facing an issue with email notifications in ServiceNow and would appreciate any guidance.Scenario: When an SR request is assigned to an agent, the assigned user should receive an email notification. From the ServiceNow side, the email ap...

  • Question

Report on Agents who ONLY got 10s in surveys for the week

I'm running a pivot table report to show actual results across the top and agent names down the left. I want to filter this report to only show the agents who ONLY got 10s. If I filter to 10 then I get the agents who got SOME 10s if that makes sense....

  • Question

Email inbound action not creating incident in Australia

Dear ServiceNow Community FriendsHappy Ganesh Chathurthi to you all I am trying to create an Inbound Email action, to create Incident AutomaticallyI tried with my personal gmail account, did settings like Settings -> All -> Forwarding and POP/IMAP ->...

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PDF File cannot be edited after creation

I am creating a PDF File from an existing PDF file stored in a system property.The script uses the file on the system property as a template and then creates a new file with the PDF fields filled in.Once the PDF is generated however, the fields that ...

  • Question

Claim Your Brazil Developer Passport Badge Here! 🎖️

  The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and Septemb...

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