Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1118048members
3025086posts
Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Introducing The conversational AI Service Desk Build automations using plain language. Resolve employee requests in Slack, Microsoft Teams, and email. Stand Flow up in a day. Deliver value from day one. Explore Flow What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by EnriqueLinan Call for Speakers is now open! For Knowledge, World Forum, and Summit events in 2027 🌎 ServiceNow Events: ... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Les Assises de la Cybersécurité 2026 Hosted by ShaunaV 6 Oct–10 Oct, 2026 11:00 PM PDT Event Details In person ServiceNow User Group Live Edmonton Hosted by Brandie 7 Oct, 2026 07:30 AM PDT Event Details In person LIVE WEBINAR: From reactive to autonomous: The IT journey, back to the basics Hosted by Amanda Martinez 7 Oct, 2026 08:00 AM PDT Event Details In person LIVE WEBINAR: From reactive to autonomous: The IT journey, back to the basics Hosted by Amanda Martinez 7 Oct, 2026 08:00 AM PDT Event Details In person LIVE WEBINAR: From reactive to autonomous: The IT journey, back to the basics Hosted by Amanda Martinez 7 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ITOM AIOpsのQ3ストアリリースの最新情報 Hosted by ServiceNow 7 Oct, 2026 06:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to Earn Learning Credits in ServiceNow?

Hi everyone,I would like to know how I can earn Learning Credits in ServiceNow.I have completed my ServiceNow certifications and I’m currently looking to continue my learning and build my profile through ServiceNow learning programs.Could someone ple...

  • Question

To data pills are wrong/duplicated when I apply template

In Agent Workspace for HR Case Management I have an Email Client Template with two recipient email addresses. When I click on Apply Template,  I get two To data pills on the email, as expected, but they appear to be from just one of those two address...

  • Question

London Customer Success Reception -- Free Registration Open to All

Rise together. Celebrate momentum. Shape what's next. An exclusive evening after World Forum London—where you'll connect with ServiceNow Platform Owners, hear from industry visionaries, and become part of a community building the future together.   W...

  • Event

Knowledge category

Hi I want to show the categories to some users and it should hide to some users

  • Question

[How To] ATF Server Side Script Step for Change Risk Assessment

After trying another article post and having major problem. I asked a question on the community which eventually got to support case. I decided to put my resolution here and how I configured the test step. First thing I did was setup input values for...

  • Article
  • Automated Test Framework
  • Scripting and Coding

Resolved! ATF Risk assessment step

i'm trying to fill out the risk assessment from a normal change. Once i click risk assessment it opens the form and the i tried using a 'set components values' step to set the response for each question but i get an error that it was unable to set th...

  • Question

Not able to see L1 Service Desk AI Specialist card on SOW

I have installed plugins for L1 service desk specialist and made all the configurations as per the snow documentation but not able to see L1 Service Desk AI Specialist card on service operations workspace?Any suggestions?

  • Question
View More