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What`s New Popular Posts More The latest in Community Posted by jordancbaron Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026I... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights IbrarA Specialist Exporting ServiceNow Records to Microsoft Word Using a UI Action In my last blog, From ... Read More George_1 Specialist Agent Chat Transfer – Translation Between Agents I have a questions regarding Agent Chat in Workspace a... Read More George_1 Specialist Agent Chat Transfer – Unable to Leave Chat After Agent 1 transfers the chat to Agent 2, Agent 1 remains in the conversation an... Read More IbrarA Specialist From Form to PDF: Building a Record Export Button There is an ask that sounds very common but confuses a... Read More Tejas Adhalrao Specialist How to store data for the current user session in UI Builder? Hi everyone, I'm worki... Read More George_1 Specialist Affected details reports Incident form In the Native UI, the Affected Details tab displays 3 reports/widgets, whereas in t... Read More George_1 Specialist Enable Dynamic Evaluation in Action assignment What is the functionality of Dynamic Evaluation in sys_declarative_action_assignment Read More George_1 Specialist How to hide UI action button on change of field value workspace How to hide a ui actio... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online July 28 Workshop: Mission Ready: Unified AI Governance, Security and Automation Hosted by WhitleyT 28 Jul, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy: Document-Based Flows Content Understanding, Smart Docs & more Hosted by Abigail Lavadia 28 Jul, 2026 10:00 AM PDT Event Details Online July 28 Webinar: Predict, Prevent, Prosecute: Eliminate Fraud, Waste and Abuse with Snowflake Hosted by WhitleyT 28 Jul, 2026 11:00 AM PDT Event Details Online CANCELLED! Arkansas SNUG | July 29th Hosted by Heather Strukus 29 Jul, 2026 07:00 AM PDT Event Details Online U.S. Federal Civilian mission: Turn Your App Engine Apps Into Autonomous Workflows Hosted by Mayleen Fitzcha 29 Jul, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: SPM Academy - Hybrid Project Management Hosted by ServiceNow 30 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Global Short Description translation does not appear to work

Using the Australia release I am trying to add HR task template description translations as per the following instructions https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/translation-of-hr-cases-and-tasks.html?sectio...

  • Question

Registration page is showing Payment pending for ServiceNow CSA exam

I have made the payment on 22 Jul 2026 for ServiceNow CSA exam and it is still showing 'Payment Pending' though funds are already taken out of my bank account.  I have raised ticket at help centre but no response from them yet.  Any recommendations o...

  • Question

Unable to Find "Wiz Fetch Vulnerabilities" Integration Processes

Hello Everyone, I am currently reviewing the documentation for the Vulnerability Response Integration with Wiz application and noticed that it mentions the following integration processes under Integration Processes Configuration:Wiz Fetch Vulnerabil...

  • Question

Auto populate asset field

Hi Team, I want to create one CI on CMDB linux server, once i submit the record it should auto populate the Asset Field. How to achieve this. how to sync asset with the CI and from where we can get the asset information. Hope my requirement is clear....

  • Question

Problem management ATF

A Problem Manager creates a Problem Task (PTASK) from a Problem that is currently in the Assess state and assigns it to the Support Group Lead. Verify that the PTASK automatically copies the relevant information from the parent Problem, the 14-day Ro...

  • Question

Wisconsin SNUG: Speakers Needed + Pick Your Roundtable Topics

Hi Everyone,    Thanks to everyone who's already registered for the Wisconsin SNUG! If you haven't yet, check out the full invite here for all the details — Wednesday, August 26th at Lambeau Field & Titletown.   Two quick updates for the community: 1...

  • Question

ATF Execution Stuck

I am trying to execute ATF script. But its stuck on Preparing Test Run box and on client runner its saying waiting for a test to run for long time.

  • Question

Multiple Choice variable bug in catalog/order guide

Hi guys! Can anyone help me with this issue that I'm facing, i was creating a order guide and creating a variable called Device Type, in which i gave 2 different choices but during the rule base i was able to see one. is it Australia patch bug or som...

  • Question

Disk Duplicates and flip flopping CIs

Hello,This may be a simple fix but I am new to CMDB (1st month in role and CMDB coming from ITSM background) I am looking to resolve flip flopping and duplicate tasks being triggered on the storage disk table. When looking into the IRE issue I have i...

  • Question

Knowledge block table (kb_knowledge_block) attachments not indexable

Hello, we've noticed that knowledge block attachments (kb_knowledge_block) do not appear to be indexed with AI Search. We can't add the kb_knowledge_block table as a child table on the AI Search Indexed Source for Knowledge table (kb_knowledge), eith...

  • Question

ServiceNow Certified System Administrator (CSA)

Hello ServiceNow Community,I am a final-year Computer Science student and recently attempted the ServiceNow Certified System Administrator (CSA) exam using a RiseUp voucher. Unfortunately, I did not pass on my first attempt.I am highly motivated to c...

  • Question

Related to Cad payment I paid it but not reflecting

Today I paid the fees for CAD certification I received a invoice in my mail and when I try to schedule the exam it is again asking to register. And the payment pending is still showing in the register window 

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