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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Regarding CSA Certificate

When using the report designer, it is best practice to make copy of an existing report then make modification to your copy of that report. when viewing the report inside the designer, how would you make a copy of the report?

  • Question

Asset Refresh - Servers

We're currently deploying ServiceNow in a large organization.  It seems as if the asset refresh process works very well for laptops and PCs, but there's very little information about refreshing a server or network equipment.  Our mandate is "out of t...

  • Question

How to make the Software Complaint.

Can someone please list down the steps to make the software complaint? I have one software i.e Health Literacy Advisor and its showing 0% complaint.

  • Question

Unable to see the RITM variables as a columns in report for ITIL users

Hello Everyone,  I've created a report on RITM table and in the columns, I've selected the columns from RITM variables. As an admin I can able to see the variables in report but for ITIL users the columns are not visible. Any ideas on why this is not...

  • Question

external AI agent

I need some guidence with external AI agent with Agent2Agent protocol I have created an agent and configured it as external in SN following this: https://www.servicenow.com/docs/r/zurich/intelligent-experiences/create-a2a-agent.html I can see Service...

  • Question

ServiceNow Admin Fundarmentals (CSA) Exam Voucher

Hi, I have just completed the ServiceNow Admin Fundamentals course and now I am looking to schedule the exam. I work for a partner company (Leidos Australia). The work says that I should not have to pay for the exam and I should receive a voucher. My...

  • Question

Scheduled Button of Change Request is not visible in SOW

Hello team,Please Help me to bring the Scheduled Button in the SOW view of Change Request.(Screenshot Attached) Currently it is visible in the Default view but not in the SOW view.(Screenshot Attached)Thanks in advance 

  • Question

Third Party Workspace

How can we view the responses received from the Third party for the External Assessment in Vendor Management Workspace?   

  • Question

No data to Display to 0

In Service Operations Workspace (SOW), the Overview widgets currently display “No Data Available” when no tickets are assigned to a user or when the user has not created any tickets.Requirement:When a user has no assigned tickets and has not created ...

  • Question

Resolved! Unable to create AI Search Indexed Source for Business Application table

I have a requirement to configure AI Search on our Employee Center portal so that Business Applications are searchable. I am trying to create an Indexed Source record (ais_datasource) on the Business Application table (cmdb_ci_business_app) however t...

  • Question

No longer has access to old company Email Inbox

Hi, I need help in updating the email address of ServiceNow account, I lost access of old organisation email outlook access due to which I am unable to login and update my email form company email to personal email address please provide suggestion o...

  • Question

Task: Create iTunes Discovery Pattern (Part 2)

Hello upon trying to start this task, upon turning on Debug mode I get an error.  "Process detection failed: Execution of command com.snc.automation_common.integration.exceptions.InvalidCommandException: executeQuery : Could not get query Select * Fr...

  • Question

Question on Data Visualization Configuration Panel Options

Hi everyone,I have a question regarding the Data Visualization configuration panel in ServiceNow.Which options are available for configuring how the data will be presented? (Choose 2 answers)A. MetricsB. Time mapsC. Configuration itemsD. Chart mappin...

  • Question
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