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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Need guidance for preparing for CIS-Vulnerability Response certification

Hi everyone,I’m planning to prepare for the CIS-Vulnerability Response certification, but I haven’t worked on this module so far. I’m a bit confused about what topics I should focus on and which areas from the ServiceNow documentation are most import...

  • Question

Technical Dept of Homegrown Applications in EA Workspace TPM/TRM

Hi, we recently came across requirements regarding Technical Dept, for which we are not sure how to utilize the TPM/TRM to take care of them. 1.) How can technical dept, that is not related to the lifecycle, but instead shortcuts taken during develop...

  • Question

HIde UI Acton from Planning Tab in New Project Workspace

I have created UI Action and made it visible on New Workspace by using Workspace Section in UI Action.    But UI Action works in detail Tab   But it doesn't work in planning tab. So I need to hide it from Planning Tab. Please help how I can hide it f...

  • Question

Resolved! Script Hellp!!

I need to Allow user to generate "Security Incident" via normal Incident record but we have to make sure that logged in user has access to "Security Incident" Table?

  • Question

How to Edit Default filter on Incident Table? Zurich

I am unable to edit the default filter. See attached.  On the incident form i went to Configure->List Control....and added "Edit default filter".  Refreshed.....No edit default option appears.....I have searched for solution with no results. How do i...

  • Question

#BuildWith is BACK! Here's your first look

  #BuildWith is BACK! Here's your first look   For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

  • blog

How to Hide MRVS Variable only on the Grid Level?

I would like to hide variable named "Don't Install Latest Version"  at the Grid Level Only. When I click Add, it should function as it is, but should be hidden only on the Grid Level below. Please refer the snapshot. Is there a way to achieve this?  ...

  • Question

Dynamic query for field reference in UI page

Hello Team,          we have two reference fields called category and subcategory. Subcategory should set lookup filter based on category selected by user and it is working fine. After setting category, trying to do search by writing in field subacet...

  • Question

Want to create metric definition to exclude non business hours

My requirement is to calculate the duration of On-hold Incident excluding non business hours(After 6PM or before 9AM). Suppose incident was put on hold for 2 days so it will not show on hold duration for 2 days it will exclude business hours so like ...

  • Question

Resolved! How to hide icon for reference field in portal?

I want to hide the icon for a reference field in the portal view (Form Widget), but it should remain visible and functional in the form view. Is there any out-of-the-box (OOTB) functionality available to achieve this?

  • Question

Hide Workspace List

Hi Team, I need to hide list of workspaces, and show to respective roles and make others accessible for admin. 

  • Question

Hide/show UI Action that have Client checkbox check

Hi everyone,I'm trying to hide or show a UI Action based on the value of the current record, but since it has the Client checkbox checked, I tried calling a Script Include from the condition, but it doesn’t run. I found some methods using DOM manipul...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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