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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Governance That Sticks - Building Stakeholder Buy-In Beyond the Tools Hosted by LexaFu 28 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Dependency View of all devices connected to a switch or router

Fairly straightforward question which I'm sure will have a not so straightforward answer. Goal is to be able to look at the dependency view of a switch and see all the connected devices. Specific use case that triggered this post is the ability to pu...

  • Question

Application service mapping SAAS application

I am currently starting to work on Application Service Mapping, and we are initially planning to follow a manual mapping approach.I would appreciate your guidance on understanding the Application Service Mapping process for SaaS applications, particu...

  • Question

How to model Application components in CSDM

Hi Team,We are currently progressing our CSDM implementation and would appreciate some guidance on how to model Application Components within the CSDM framework. An Application Component is "a separately deployable component of an application that pr...

  • Question

Service Impacted field in incident

After creating the Technology Management Services to establish the relationship between servers and business applications, we started experiencing an issue with the Impacted Service field on Incident records.When a Configuration Item (CI) is selected...

  • Question

Claim Your Brazil Developer Passport Badge Here! 🎖️

  The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and Septemb...

  • blog

Evidencing value of knowledge

Ever since the knowledge process was handed to me, I've followed the same monthly reporting pattern.X volume of articles publishedX volumes of articles viewed I want to step away from basic metrics and volumes and evidence the value of knowledge.Part...

  • Question

now[dev] 2026

Writing the code isn't the hard part. Shipping it is.    Requirements, reviews, testing, and approvals are where builds stall. now[dev] is a two-day, hands-on experience designed to help developers move from idea to implementation faster by building ...

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Did you create the SNPI Labs Sprint? *Error

I have the above issue with validating the lab exercise.I have created the Sprint and have all assigned stories to it:I've searched here and see that other students had the same issue, and they were redirected to help from KB001111However, when I sea...

  • Question

Regaeding decision table issue

Hi all,I have a issue with sys_decision table. where in decision table i have configured some condition as input and get user and group as output. but when i try to test it , it is not giving me expected output as user and group rather it give me bla...

  • Question

I can't delete an arrow on Virtual Agent designer

So, basically my problem is that I can't delete an arrow. It's gray and I can't use or click on it. pic related What am I doing wrong here? 

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  • Virtual Agent

Resolved! IP address record Name field Value source

Hi,I would like to know How "Name" field on IP address record is set? One thing is obvious to notice, IP address field and name field have same value. Can you please help me tracing the source which sets the value? i cannot find the script that is do...

  • Question

Confluence SAAS Integration

It appears the Confluence SAAS direct integration uses the last modified date in Confluence as the last activity date for software subscriptions. If that is the case, anyone that uses Confluence but doesn't modify anything will not have a last activi...

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