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Can someone get a Job with CSA (Certified System Administrator) certification only?

• Question

How can we get a Vendor Instance with CSM, or add CSM to a PDI, prior to Partner Program Admission?

Our company plans to develop and distribute a service now app on the ServiceNow public store geared towards the Customer Service Management (CSM/FSM) product. We’ve submitted our application to join the Build Technology Partner program (as of last Fr...

• Question

How to request a ServiceNow Demo instance vs Developer (PDI) Instance

• Question

11/11 2025 Jeg har et godt tilbud til dig! SNUG DK Registering åben

Jeg har et godt tilbud til dig! Den 11. november 2025 hos JYSK.Det bliver en dag fyldt med netværk, inspiration og indsigter fra ServiceNow-brugere.Vi er så heldige, at der denne gang er en masse engagerede speakere, som brænder for at dele deres vid...

• Article
• SNUG Event

ServiceNow S2P and SAP Ariba: Better Together

Enterprises today look forward to streamlining procurement, strengthening supplier collaboration, and creating seamless employee experiences. Many organizations already use SAP Ariba for source-to-pay automation, supplier collaboration, spend managem...

• blog

How to add a variable set to a notification only when it is filled

Hello everyone, I want to add the variable set "funded" to the notification "Email assigned to group (sc_task)".  I only want this to show up when it is used in one catalog item.Using the notification - Email assigned to group (sc_task)We are using a...

• Question

Look up all "true" values for use in a Flow

Hello!Not sure this is something possible, but I'm hoping to simplify some of how I build an app I've just started on. I'm going to currently have a whole bunch of True/False fields that drive lookups for other information as part of the "intake" for...

• Question

Now Assist (AI) Agent Connection to Live Agent not working

We are attempting to set up NowAssist for our portal, using an LLM AI Agent (Ava StarIQ).  I have modified the oob Topic for Connecting to a live agent to include a question for the user to answer.  This will route them to the correct queue.  It was ...

• Question

Disable or Remove 'Provide Feedback' topic from 'Show Me Everything' list of topics in Virtual Agent

Hi All,I'm looking to exclude the 'Provide Feedback' topic from the 'Show Me Everything' list, but it appears there's no option to either deactivate or remove it from the topic picker. The options to do so are unavailable (greyed out) in the VA desig...

• Question

Click Navigation into Tabs in Strategic Planning Workspace for EAP?

Can EAP be enabled so that clicking a link opens records in tabs inside SPW instead of navigating away from the current page to the record? This is how navigation works in Service Operations Workspace, and it's wonderful. I'd love to see the same fun...

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• Agile Development
• Scaled Agile Framework (SAFe)
• Service Portfolio Management

Now Learning Course: Developer Sandbox Basics

If you’ve ever tripped over a teammate’s changes in a shared instance, you know the pain of collisions. Developer Sandboxes are designed to end that. Instead of slowing down on a single dev environment, every builder gets their own isolated workspace...

• blog

Ui Builder Data Visualization Data Sources Dynamic Binding with filter

How can i use my state variable inside filter condition of data visualization component.I just want to make one column dynamic where region is @STate.region. But i dont know how to access state inside filter of data visualization widget. Is there any...

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