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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights mayankkumar Specialist Digital End-User Experience End to End Setup Hi Everyone, Has anyone implemented DEX (Digital End-User Experience) recently? I'm... Read More George_1 Specialist Portal announcement I am creating records in the Announcement [announcement] table using a Record Producer. I have added thi... Read More Tejas Adhalrao Specialist Custom Validation Error Not Displayed in Easy Import Preview Requirement We are usi... Read More George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: CRM AI Academy - Governing AI at Scale: A COEI for Your AI Pipeline Hosted by ServiceNow 4 Jun, 2026 08:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 4 Jun, 2026 08:00 AM PDT Event Details Online Register today for the New York LIVE event on June 4th! Hosted by tracyo_brien 4 Jun, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- Maximize your value from Dynamic Guidance Hosted by ServiceNow 4 Jun, 2026 09:00 AM PDT Event Details Online Office Hours Live with Frances Frei — The Work of Leadership — w/ Joshua Margolis (APAC) Hosted by jasminecole 5 Jun, 2026 03:00 AM PDT Event Details Online June 5th First Friday's Session Hosted by JenniferG 5 Jun, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Highlighting in list

This is in Yokohama. I struggled to figure out why highlighting didn’t work in list. I created a record in UX Highlighted Value Configurations then the record for UX Highlighted Values that is tied to the first record and then the UX Highlighted Valu...

  • Question
  • Dashboard
  • Data Visualization
  • highlight
  • highlighted value
  • Platform Analytics
  • platform analytics dashboard
  • Yokohama

502 Bad Gateway

Hi Community, I am facing the issue with my dev PDI . It was working 1 hour ago and suddenly went offline. Even tried the refresh button, but still not working. It says 502 Bad Gateway.

  • Question

Intune Service Graph Connector - Mapping Help

Hi, I recently installed and configured the Intune SGC in my development instance to test before implementing it in my production instance. I've found that personal devices are being created and the user who enrolled the device is populated in the as...

  • Question

New to ServiceNow: Looking for the Best Beginner Roadmap & Resources!

Hello ServiceNow Community,I am completely new to ServiceNow and am incredibly excited to start my journey here! However, because the ecosystem is so vast, I am a bit overwhelmed regarding where exactly a beginner should start.I would love to get you...

  • Question

Display and Modify Record information

Hi,I have a requirement in CSM where I need to customise CSM/FSM Configurable workspace. In the contextual sidebar of a custom case record, Record information icon is not visible.I want to make sure it is displayed and after which, I need to display ...

  • Question

Single Global Instance?

Has anyone reached a point where regional requirements influenced the decision to use a separate ServiceNow instance rather than maintaining a single global one? I'm curious what typically becomes the tipping point. Is it regulatory requirements, ope...

  • Question
  • platform owner

Videos in a widget on the right side

I was watching a recording in the Modern Intranet SIG and came across a business using ECP and doing something I want to do, but I'm unsure how to.  Here it looks like they have an intranet that has a 9 container and a 3 container on the right. They ...

  • Question

Now Assist for ITSM Skill Question

We've installed Now Assist for ITSM plugins and OOB enabled some skills. One of them was 'Incident Summarization' but the OOB 'Choose Input Base Table' defaults to 'Incident' but our base 'incident' table was extended to allow multi service desk supp...

  • Question

how can i get details from incident to a change request

 Context / Use CaseI am working with the standard “Create Change Request” functionality from Incident in ServiceNow (OOTB).When a user clicks "Create Change Request" on an Incident:A modal appears to select the Change type (e.g., Normal, Emergency, e...

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