ServiceNow Community

How should Cisco CallManager virtual appliances be represented in CMDB?

Hi everyone,I am working on Cisco CallManager Discovery and have reached a point where I could use some guidance.The Cisco CallManager pattern connects through SSH and successfully retrieves information such as the hostname, version, node role, and c...

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ServiceNow IntegrationHub: REST Message v2 socket timeout when querying regchecker API

Hello ServiceNow Developer Community, We are currently configuring an enterprise Asset Management workflow inside ServiceNow Cloud to manage our client company vehicle fleet. When an ITSM agent logs an asset ticket for a corporate vehicle, an automat...

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How can we provide read-only access for few specific fields of "sys_audit" table to any user?

Currently, users either have full access or no access to the "sys_audit" table, with no way to restrict visibility to specific fields. This issue requires configuring field-level read-only ACLs on select fields of the "sys_audit" table so that design...

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Cisco ISE Discovery

Hi Community,I am working on discovering Cisco ISE virtual appliances hosted on VMware.VMware Discovery can identify the virtual machines and their hosting infrastructure, but I also need to classify the Cisco ISE appliances properly in the CMDB. I c...

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How to change table cell colors based on record values

Hello, I am trying to alter the colors within a cell on a module table based on the values on that cell. (if the value in the cell shows 5 it turns green, if it is 10 it turns red). In what ways am I able to achieve this? I see methods like GlideReco...

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Virtual Agent topic is not triggering

Hello Team,I have two requirements related to the Virtual Agent configuration and would like to share a status update along with an issue I need guidance on.Requirement 1 – Custom Fallback Message (Completed)I have successfully configured a custom fa...

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Virtual Agent

Model & Manufacturer for Apache Hbase

Hi Experts, does anyone know as how to set model and manufacturer for Hbase Instance application discovered using probes and sensors? I know these are OOTB probes and sensors which discover the Hbase but leave the model and manufacturer blank for the...

Question
Discovery

Workflow Data Fabric Usage

Is there a way to determine what is using credits. The dashboard only shows high level things like API Access Volume vs Integration HUB. But I'm looking for a way to see specifically which API is using credits. Is there a place to see that?

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Workflow Data Fabric Deailed Usage and Notifications

I am looking to monitor our WDF consumption and observe the main drivers of consumption to find ways to manage it. I looked at the WDF usage dashboards but it doesn't provide detailed run down.Does anyone know if it is possible to find details on wha...

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SNMPv2 Discovery Status missing Serial number

Hello,I am working on ingesting VTC devices into our CMDB using a snmpv2 community credentials. When ran I got an Failing Exploring CI pattern, HorizontalDiscoveryProbe error, Pattern name: Network Router. I was told I should add the OID to the class...

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Service Graph Connector for Microsoft Intune | RAM and CPU

Hi All , I'm using Microsoft Intune populate the computer data , the RAM and CPU are not populating. How can I populate these fields as well. Thanks in Advance ,Subin PS

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Resolved! I created state value's reason fields into incident table and whenever state value changes

function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var gr= g_form.getValue('state'); g_form.setDisplay('u_open_reason', false); g_form.setDisplay('u_resolve_reason', ...

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Do i need to align our work intake form align with CSDM?

Hello friends, I would like to understand if we need to align our work intake form CSDM. Should we be doing? If yes, why. If not needed, then why? Thanks in advance, Rahul

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Surveys

Can you delete open surveys in Prod without admin access

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What is the filter on the My Work page?

I'd like an exact breakdown of what the filter is for the My Work page to show my open tasks and how does the filter change when Connected Work is used to bring in other items to different boards in the Spaces I'm in. Because I'm seeing a lot of item...

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