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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Strategic Portfolio Management Workshop Hosted by Mayleen Fitzcha 6 Nov, 2025 06:00 AM PST Event Details Online REGISTER NOW: 11/6 Kentucky SNUG | Lexington, KY Hosted by Karen Canavan 6 Nov, 2025 06:00 AM PST Event Details Online REMINDER to register for the 2025 Minnesota SNUG - November 6th! Hosted by Melissa Romolto 6 Nov, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Accelerate ITOM success: Deploy new capabilities with guidance from ServiceNow Hosted by Abigail Lavadia 6 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Accelerate ITOM success: Deploy new capabilities with guidance from ServiceNow Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Approval is getting skip when I submit catalog item via flow designer

I am running a flow1 by scheduling it and within that submitting a catalog item using Submit catalog item request action.  The respective catalog item has flow2 with approval, which is getting skip and ask for approval action step state changed to co...

  • Question

Error when connecting to ServiceNow

Hi Everyone - I have created a scripted rest api and provided it to our network admin to query our CMDB with a mac address and send a response back as valid CI or Invalid CI. When he tried to connect to ServiceNow via. the endpoint he's getting an er...

  • Question

duration calcuation with a schedule

I am trying to write a business rule for the problem table that works for the most part but I need some help for part of it. The goal is to create a business rule for the problem table that updates the two duration fields, Outage Duration (Business H...

  • Question
  • Problem Management

System created software model with No DMAP

ServiceNow Software Asset Management Professional (SAM Pro) relies on Discovery Maps (DMAPs) to link discovered software installations to normalized software models. These mappings are essential for accurate license reconciliation, compliance trackin...

  • Question

Resolved! Cloning the walk-up experience widget (Online Check-in Experience widget)

Has anyone successfully cloned the walk-up experience widget: Online check-in experience? We want to add an option for people to reference an existing task record as part of their appointment scheduling so I need to edit the widget to give them that ...

  • Question
  • Service Portal Development

ESC portal author view link

there is an extra link(Author view) button appearing in ESC portal after upgrade to zurich version. I check element but didn't found anything. Anyone knows if they face this issue or how to remove this link. 

  • Question

Understanding Time-Limited Roles in ServiceNow

Giving permanent roles for short-term tasks increases security risk and leads to role sprawl. This is exactly where Time-Limited Roles in ServiceNow come into play.   What Are Time-Limited Roles? Time-Limited Roles allow administrators to assign a ro...

  • blog
  • Best Practices
  • Delegated Development
  • Script Debugger
  • Service Creator
  • Upgrades and Patches

Resolved! Creating a report without report_admin

Hi there;I have users needing to just create reports. Apparently, there is no rights besides report_admin that will let them create reports. But I don't want to give them report_admin right just for that. Is there anyway to let them create reports wi...

  • Question

SSC — O Guia Definitivo para Blindar Sua Instância e Atingir a Conformidade

O Fim da Instância Vulnerável: ServiceNow Security Center (SSC) — O Guia Definitivo para Blindar Sua Instância e Atingir a Conformidade   Olá, Builders Now!   Se você é um administrador ou desenvolvedor ServiceNow, preste atenção: a estatística mais ...

  • Article
  • Threat Intelligence Security Center

Resolved! IH-ETL field mapping with empty string value does not update corresponding record column value to empty

Scenario: 1. In IntegrationHub ETL field mapping, we have a user input field X which contains empty string value 2. Currently, "cmdb_ci_linux_server" table exists linux server Y record that has field "short_description" with value "test description" ...

  • Question
  • Data Foundations
  • Multiple Versions
  • Service Graph
  • Service Graph Connector

How to set username in header of Workspace

Hello everyone, I'm trying to create a header in my new Workspace page and i would like to show the name of the current logged user in this header. I tried to create a client state and client script:  And apply this in my header: But the header is nu...

  • Question
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