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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
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Community activity

SOW Resolve Modal custom field is not populated

Use case:1. Incident is "In Progress" - user fills in Close code & Close notes & u_custom_field_1 (!!!!without saving the record)2. User clicks on Resolve button in SOW3. Modal shows Close code & Close notes are filled and their values are taken from...

  • Question

miro enterpise integration with servicenow

Hi All, Can anyone give me the step by step how to do miro enterpise integration with servicenow  including the plugind required .  Thanks and Regards ,Chandan 

  • Question

Schedule email from an hr case

Hi,I have a requirement where the user wants that the hr agent can schedule different response templates of an hr case as emails on there own. Please note that the response templates can be different for different cases and the hr agent needs to have...

  • Question

Table layout with UI builder - with accessibility standards

Hi, I'm using UI builder to build a page that has a layout that looks like a table. The cells need to contain interactive elements like checkboxes, links, and text.My current approach is to use the Repeater component to create the rows. Inside each r...

  • Question

Encryption & Decryption of parameter in URL

Hi All, Looking for all your guidance how we can ensure parameter come in URL as a URL parameter from third party application to servicenow are secure means those are encrypted via third party and decrypt in ServiceNow with some mechanism.  If you fe...

  • Question

User access provisioning

Hello,I have a requirement to automate user access provision between SailPoint and ServiceNow.For any new user access, user has to raise a SailPoint request, when approved there, it creates REQ/RITM/SCtask at SN end. In one of the variables of RITM, ...

  • Question

Request G3 directly from G1

Hi All,In SPM module,  Requirement : Current system does not allow projects to move from G1 to G3; Not all projects move into the execution or G2 phase from G1. G1 is used to scope out complex projects and determine whether the project is viable. If ...

  • Question

Agent App - Incident Form Configuration

Hi,I have a doubt in the form to create a new incident in the Agent App.1.In the first image that I shared, I want two fields called Category and Subcategory which are already available in the incident platform view form to be configured in the Now A...

  • Question

Unable to see the post button for work notes on a particular incident

A specific user group is unable to see the "Post" button for work notes on one particular incident in the production environment. For all other incidents, the button appears as expected. Additionally, I can see the "Post" button for the same incident...

  • Question

Imported records are being duplicated after import

Something really weird is happenning. My colleagues and I have developed a transform map to import data from a specific excel, but when we run it via "Load 20 records" in data source, it generates duplicated records. We have only field mappings, no m...

  • Question

Assist consumption by AI Agent

Hi, I have a requirement to build a dashboard to display the Assist consumption by the different AI Agent.    I am aware of the 'Now Assist usage' from the Subscription Management > Subscriptions.   Is anyone able to help direct me to the table or in...

  • Question
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