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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by Lolita Honkpo 27 Jan, 2026 08:00 AM PST Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 27 Jan, 2026 08:00 AM PST Event Details Online Tribal Nations - Webinar Series: Investing with Intention: Foundational Technology Hosted by Mayleen Fitzcha 27 Jan, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy Hosted by Lolita Honkpo 27 Jan, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] App Engine Office Hours Hosted by Lolita Honkpo 28 Jan, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by Lolita Honkpo 28 Jan, 2026 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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SNPI - Import CMDB Data - error

I can't get passed the validation for SNPI - Import CMDB Data. I get his error - Did you correctly import 6 CI relationships? I don't know where to go to make the correction.I initially did the steps below and created transform map. 

  • Question

A mature development and deployment process

Introduction In this article I describe the outline of "a mature development and deployment process". At its core is the idea to go away from update sets to deploying application versions - hence to get away from "deploying stories" towards "deployin...

  • Article
  • Automated Test Framework
  • Best Practices
  • Now Platform App Engine
  • Scoped App Development

REGISTER NOW – UK SNUG Main Meeting in Leeds on 25th February

The next UK ServiceNow User Group (SNUG) in-person meeting is taking place in Leeds on Wednesday 25th February.   This one-day SNUG will bring the ServiceNow community together to connect with and hear from fellow ServiceNow users, sponsor partners a...

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  • SNUG Event

In Time Sheet Portal I want task.assigned_to field editable

HelloThere is requirement in time sheet portal to add project's assigned to field, For that we have added field in form,As well as in portal widget,I have edited time card grid widget, it is editable but when i am selecting any name it is not saving ...

  • Question

BR to exclude some users from seeing some cases

Hi everyone please i would like to write a BR to exclude exteranl users from seeing the offboarding case  here is the script but still didn t work(function executeRule(current, previous) { var userId = gs.getUserID(); gs.info('[HR VISIBILITY...

  • Question

Before Your ServiceNow Certification Expires: Read This

What Is the ServiceNow Certification Maintenance Program? The Certification Maintenance Program (CMP) is ServiceNow’s structured approach to keeping certified professionals aligned with the platform’s continuous evolution. The Now Platform receives t...

  • blog
  • Instance Configuration
  • Personal Developer Instance
  • Team Development

Hide the name of the ticket handler name

Hey Guys,As per the attached screenshot of my PDI , for example, Beth Anglin, handler of the request. I want to hide her name, instead of it should be her assignment group name be mentioned in the comments. I tried to clone widget, ticket conversatio...

  • Question

Resolved! Availability of CSDM 5 Ideation & Strategy supporting tables

Good Day,   With CSDM comes the new domain called Ideation & Strategy. Are the two associated tables sn_align_core_planning_item and sn_align_core_product_idea available to general CMDB users?I understand they normally come with Strategic Portfolio M...

  • Question

Zurich Q4 Release: AI-Powered Warranty Management

Community, this is BIG! Our Zurich Q4 release introduces three breakthrough features that transform how you manage recalls, warranties, and authorizations.   Phases and Sub-Phases – Comprehensive Recall Management The MCO agents portal now gives man...

  • Article
  • ZurichQ4 AIWarranty RecallManagement WarrantyAutomation SmartWorkflo

I need help to implement below

Hello. I need help to implement below. Please get in touch with me if anyone can help. Deliver end to end integration using integration huboAuth token refreshDelta logic loadError Queue + retry mechanismMonitoring dashboard

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