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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: App Engine Academy Hosted by Lolita Honkpo 5 Nov, 2025 11:00 AM PST Event Details Online Strategic Portfolio Management Workshop Hosted by Mayleen Fitzcha 6 Nov, 2025 06:00 AM PST Event Details Online REGISTER NOW: 11/6 Kentucky SNUG | Lexington, KY Hosted by Karen Canavan 6 Nov, 2025 06:00 AM PST Event Details Online REMINDER to register for the 2025 Minnesota SNUG - November 6th! Hosted by Melissa Romolto 6 Nov, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Accelerate ITOM success: Deploy new capabilities with guidance from ServiceNow Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ACL - Prevent read access to table (Access Control Level)

Hi, I'm currently working with an integration but I have a requirement to prevent the integration account to read the entire table. The use case of the integration is to update fields of a record in cmdb. The operational status, comments and date of ...

  • Question

unable to send the trigger notification to assign to person

I'm traying to create the business rule for notification requirement is we have activity record and which will be assigned to CBT member (CBT is as group) and as soon as some one update the comment on record should not receive the notification one th...

  • Question

VA consumer is always guest

i'm doing a integration with my VA, but every time i send a message the consumer is being filled with guest and the user profile is corretly filled with the user, how can i make the consumer also filled with the user? 

  • Question

Zurich on CentOS 7?

Hello Community, We're a self-hosted customer currently running Xanadu on CentOS 7 and would like to upgrade to Zurich. ServiceNow recommends RHEL 8 for Zurich but, unfortunately, our RHEL 8 machines aren't available yet. If we (temporarily) disregar...

  • Question

Auto-populate catalog item variables from an email notification

Hi, This challenge may be too far-fetched but here goes nothing. Our users submit a request for software license activations and renewals. When a software license is due to expire soon, our users can submit a request, and our catalog has a variable a...

  • Question

Error when assigning Asset Class in Model Category

Hi everyone,I’m currently working on loading Communication Cabinet records into ServiceNow.While reviewing the model categories, I found a category named Cabinet with the following configuration:CI class: Cabinet [cmdb_ci_container_cabinet]Product mo...

  • Question

Software asset management Implementation

Here’s what I’ve done so far:Step 1: Installed the SAM and SAM Pro plugins.Step 2: Set up and opted in for the Content Service.Step 3: Completed software installation through the Discovery process.Step 4: Verified that the software installation recor...

  • Question
  • SAM
  • SAMPro

Collapse container in Advance Analytics UI Builder Yokohama

Hi there, In previous versions when creating a dashboard in Advance Analytics in UI Builder there was a collapse container component that you could select and just add to the container from there. If this latest version If I select to add a Collapse....

  • Question

RITM stuck on "Requested" even though its been approved

Hi Team,I am facing an issue with an RITM workflow. Even though the RITM approval is approved, the approval state shows as Requested. The workflow is not moving to the next stage (SCTASK creation).Expected Behavior:Once the RITM approval is approved,...

  • Question

RITM not updated with Closed date and closed by in list view

Hi Team,  I have an issue that RITM Closed and Closed By are empty due to which we are getting incorrect count of the RITM's closed on particular date to extract reports.PFA,for some of the records it is getting updated but for some of the records no...

  • Question

Resolved! Learning Path

Hello, Just got into the ServiceNow ecosystem and taking first tentative steps.  What is the best path to go from rookie Admin to an intermediate level admin and what is the typical time frame for this kind of a career progression?

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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