ServiceNow Community

where do i need to pay the Certification maintainance program fee on Now learning

Hi Everyone,I need to now where should i navigate to pay the CMP Fee on Now learning.Whenever i login to Now learning there is no red banner that appears on my home page, so i want to know where should i navigate to pay the fees.I have already read t...

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Email Digest is not rendering the header content in the Email

I had created the Email Template: "IncAssignToGroupDigest1" with Message HTML as below on sysevent_email_template table."Incidents have been assigned to your groups, please assign the incidents to individuals.${digest_content}" I had created the Not...

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Microsoft Exchange Online Spoke for ER Interview Scheduling

Hey all, Does anyone have any experience with configuring the Microsoft Exchange Online spoke to enable outlook meeting scheduling from ER interviews and HR tasks. I have configured the OOTB spoke connection and set up the credentials to correspond ...

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Resolved! how to check if the filed is modified

I need to add the condition in the UI policies that I need to run the script when the field changes not onload of the form, how to achieve this?

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Resolved! i have to start with certification. How to start and from where to start?

i have to start learning on service now, and thinking to start giving the certification for more opportunities.

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is there any to stop the OOB functionality that changes decimal field value from 0.400 to 0.4

Hi,is there any to stop the OOB functionality that changes decimal field value from 0.400 to 0.4?I want that the value will be display as 0.400

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Script step's input variable value returning to "{{undefined}}" in Zurich patcg 7 Flow Designer

Dear all,In my flow action I define an inputs variables as seen belowThen I have script steps where I read those input values to create a records.When I test that script before publishing and then enter a value for description for instance, then in m...

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How to display same time for every time zone users?

Hello Community, We have a field 'date' (type:date) in record producer. When user submits the record producer there are two variable 'start date' and 'end date' which sets it as date + currentTime and date +'23:59:59' respectively. The issue is that...

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CMDB Query - No relations query timing out

Hi,I have a CMDB Query where I want to get the list of all applications belonginng to a specific managed by group which does not have a relatiosnship with Service Instance. It works fine if I do not put a filter of Managed by group (its a custom fiel...

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(Article-1) From Confusion to Confidence: My CIS - Data Foundations (DF) (CMDB & CSDM) Exam

On 3rd April'26, I have successfully completed the CIS-Data Foundations (CIS-DF) (CMDB & CSDM) certification. This isn't just about passing a certification. It's all about - from Confusion -> Clarity -> Confidence. I assumed it would mainly focus on...

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Clarification on Usage of Work Notes and Additional Comments in Order Line (SOM)

Hi Team,I am trying to understand the practical usage of Work Notes and Additional Comments on the Order Line record in Sales and Order Management.In my observation:The Order Line record does not have Assigned To or Assignment Group fieldsCustomers/c...

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UI Action that allows user to select an assignment group and an assigned _to user in that group

Hello, I have created a UI action workspace form button that when clicked shows a pop-up with the assignment group and assigned to fields. the first field correctly displays all group options in the sys_user_group table,however, the "assign to" fiel...

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Live Webinar on April 16: SeviceNowCPQ for Manufacturing and Dealer Networks

Dear SNUG Community, On April 16th, we will host a free 45-minute webinar introducing how ServiceNow CPQ fits perfectly the Customer Experience strategy by perfectly connecting your Dealer Portals to your fullfilment applications. In this liv...

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Set facet country by default Logged in user

I want to set the Facet filter of Country by default based on Logged in user In HR Employee center. It's working manually selection of country but not set automatically by default as the Logged in User Country location.

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Alert Management Rule stopped evaluating to auto-create incidents (but manual subflow works)

I am configuring Event Management to process external monitoring events directly in the Global scope. My custom Alert Management Rule was working perfectly earlier and successfully creating Incidents for these alerts. However, it has suddenly stopped...

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Event Management