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Import the user data via transform map,Here i need to assign defaut password and provide roles

I want to Import the user data via transform map,Here i need to assign defaut password and provide roles to users

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Resolved! Using UI Action List Field Type

I have a need to add something clickable within a List View in Portal that will run something on the back-side. Possibly a UI Action. I have looked into using the undocumented field type of UI Action List. On my table I created a new text field an...

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Help text for questionnaire

Hi all,How can I add a help text for a questionnaire through survey designer if I want the help text hidden unless user wants to view it.

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ServiceNow Zurich New Features | Catalog Browse Component in UI Builder Deep Dive | UI Builder

Hello Everyone, ServiceNow Zurich Release is here! I’ve created a quick video walkthrough of one of the Zurich release features so you can see what’s new and how it can help your ServiceNow journey. Feature - Catalog Browse Component in UI B...

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Developer Instance Deleted yesterday, any way to recover it?

I went on vacation and didn't log into my dev instance for 10 days. The automated email says it was deleted yesterday, is it gone forever? I had built out some significant integrations.

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The Complete SAM Pro Renewal Lifecycle: Reconciliation, Reclamation & Remediation - End to End

The Five-Phase Lifecycle SAM Pro operates as a closed-loop engine. When properly configured, it continuously discovers what's deployed, matches it against what you own, identifies waste and compliance risk, drives action, and feeds that intelligenc...

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Average resolution time pa dashboard

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Resolved! Marking Active Install as False in cmdb_sam_sw_install table in SAM Pro.

Hello All, We have integrated Systrack application in ServiceNow to bring Software Installation details in cmdb_sam_sw_install table. And, it's creating a new record of Software installation every time in the table even in case of minor update also. ...

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Resolved! Do you use the "Reason" field on the sys_audit table?

Hi everyone, I was wondering if I could use the sys_audit.reason field to document why a field was updated for audit purposed.It is convenient to update via grRecord.update("The reason I am doing the update"); But after, I realize that this field doe...

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Resolved! Smart assessment questions showing as Skipped for conditionally visible questions

I have configured the smart assessment template and there are several conditionally visible questions on my assessment form. One issue i noticed is, these conditional questions are shown as Skipped ( as shown in the screenshot) when the conditions ar...

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Field Service Management - Stockroom and assets

Hi all, How FSM uses stockrooms and assets management? Neither EAM, nor HAM and nor SAM are included in my analysis.So, without EAM, HAM and SAM, I wonder:- how stockrooms work in FSM? Which functionalities can be leveraged?- how asset management wor...

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Resolved! "Search global" is not working in while searching with keyword

Global Search functionality not working properly when searching on navigator view. When searching for cases related containing keywords alike : derusvlzsplh or any nodes in Global search on Home page no incidents are returned.The incidents which got ...

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Zero Copy Connectors are here: Unlock real-time enterprise data without the risk

Zero Copy Connectors are here: Unlock real-time enterprise data without the risk Every day, enterprises spend enormous amounts of time and resources just to move data around; syncing it across systems, replicating it into lakes and warehouses, and...

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Workflow Data Fabric
Zero Copy Connectors

Catalog not visible in PDI

Hi Everyone, I was trying to setup the SOM module on my PDI. I have installed all the necessary plugins and have also loaded the demo data. But when I create a quote I am not able to see anything in the catalog tab, although the line items are visib...

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How to set a redirect from from one service portal to another service portal?

Hi team, I’m trying to redirect our current Service Portal to another portal (Employee Center). What is the recommended way to set this up in ServiceNow?I’ve looked into using Page Route Maps, but it seems like those only apply to specific pages with...

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