ServiceNow Community

Intune Data Stream issue

Hello, I am trying to fetch physicalMemoryInBytes details for a device from Intune but it always returns 0. You have to query for it explicitly by using select, otherwise you will always get back 0.For this I am trying to invoke a custom data stream ...

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Service Bridge

We have a requirement where, when an Incident is created with a specific assignment group in Instance1, it should be synchronized to Instance2. We have designated Instance1 as the provider instance and Instance2 as the consumer instance.To achieve th...

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Unable to send attachment to other instance

Hi,I integrated 2 instances and able to create new case record from sc_task in other instance but when i am trying to send an attachment I am unable to do.I am receiving an error message "error":{"message":"User not authorized","detail":"User is unau...

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Demand management form

Hi All, I have having one req where I want to add a choice field "Has the demand been reviewed and is it in-line with tech standards and architecture principal?" where " tech standards" & "architecture principal" are hyperlink in the field display na...

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Incident Communication Management

Cannot set hourly rate for a single user

I have looked around and I found nothing about setting hourly rate for a specific user like I can do for groups and roles. I would like to user this hourly rate in order to calculate costs when this user submits a Time Card. I have already seen that ...

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Language Picker is missing a user in Portal

Hi Team, Language picker is missing for a user in Test instance, In Prod and Dev user is able to view the Language picker.Prod and Dev Test:

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Resolved! Sourcing Task - Vendor Purchase button - not working

Problem: The "Vendor Purchase" button on the sourcing task is read-only.We have HAM Pro turned on in our sub-prod, and wanted to use the "Standard Hardware Asset Request" flow" with the new model. Note, flow note workflow. Please advise if we misse...

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高度な AI エージェント指示ガイド:ServiceNow エディション (翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。高度な AI エージェント指示ガイド:ServiceNow エディション目次 1. 紹介と基本理念2. クリティカルインストラクションアンカリングフレームワーク3. コンテンツエンジニアリングの原則4. フレームワーク固有の課題5. スマートツール:エージェントの成功のためのツール出力の最適化6. 検証実施フレームワーク7. 実装パターン8. テストと検...

Article

How to make a custom progress bar - a guide to GlideScriptedHierarchicalWorker

The goal This article will show walk you through how to set up a custom 0-100% progress dialog in the same format as the Commit update set, or ATF progress modals, for your own application. I have attached to this article a small update set which con...

Article
Multiple Versions
Scripting and Coding
User Interface (UI)

SLA Reports Due Date Conditions

Dear Team,Good Day to All, I’m looking for some help into SLA Reports on Task SLA Table.Request you to please help me with below conditions. Current Month Breached SLA (%) = (count of requests not resolved in 10 business days in current month / total...

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すべての AI が生成 AI であるわけではありません。両方を使って新しい問題を解決しましょう! (翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。 ServiceNow の生成 AI ソリューションである Now Assist のリリース以来、私が話を合わせる顧客の多くが、プラットフォームでインテリジェントオートメーションを推進するために AI を適用することに関心を持っています。インテリジェントオートメーションは、AI の自動化された意思決定と自動化および統合を組み合わせて、ServiceNow に存...

Article

How to create break glass acoount and enforce mfa for break glass accounts

Hello Everyone,I want to create a break glass account and enforce mfa.i know from Yokohama release onwards mfa is enforced.as break glass accounts will login using local logins i want to enforce mfa for them.How i should achieve that also what all pr...

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Business rule : Display

I read community answer that Business rule: Display is used when say child incident task wants to get field value of parent table incident . Can someone give some other use case of this Display. Thanks

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SPM Interview Questions

Hello Servicenow Community,I am looking for interview question for SPM module related timecards, resource management, cost planning, project and portfolio management, workspace etc.Please provide some useful resource for the same. Thank youRegardsPra...

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Business rule is not working

Conditions were met and business rule is executing not it's not displaying proper result, please refer below given condition and the script is(function executeRule(current, previous) { // HIGH RISK if ( current.u_information_security == ...

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