ServiceNow Community

Platform analytics - Reports without data over time

Hi all, I got that platform analytics are used to monitor and study trends over time, so I wonder why I can also find reports related to performance/platform analytics without periods.For example in the print below I see only static data (e.g. Articl...

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Platform Analytics: create a list report with question columns from a form

In regular reporting, you can create a list report with question columns based on a data source or table that has questions associated with it. For example, if a form prompts a user to select the specific nature of a problem, you can create a list re...

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Resolved! Create cancel button in demand form

Given: Demand record is created.When: Demand team accesses the demand recordThen: Demand team should be able to mark Demand as cancel using Cancel Ul action buttonANDA pop-up should appear with Justification text box as manadatory fieldANDthe pop-up ...

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Resolved! how to add script into flow designer that return a group for approval or for sc_task

Hi,Im trying to create a flow designer with 'Ask for Approval' and ' Create Catalog task' Actions. In eact Action i need to write a script that relevant to the specific action:1) return the group for approval 2) return the group that the task will be...

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how do you relate dependencies between applications in CSDM?

Hi all, What is the best way to define that a certain application depends on another application from a CSDM perspective?Should we define Service Instance of Business application A depends on Service Instance of Business application B?If that's the w...

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The OG of ServiceNow Developers–Chuck Tomasi LIVE Session | nowGurukul ServiceNow Virtual MeetUp #11

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ServiceNow Live Agent Chat not coming into Service Operation Workspace, from Teams (Moveworks Techbo

Good afternoon.We have recently configured Live Agent Chat setup between ServiceNow and Microsoft Teams (Moveworks Techbot).We configured using the below link:https://help.moveworks.com/docs/how-to-guides-for-message-brokeringIt is working perfectly ...

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Yokohoma - Route optimization and Google API keys

Hello all, just wanted to share this with the FSM communityif your instance is on the yokohoma release, some OOTB map settings might not be working as expected.If you create new Google API keys after March 1, 2025, you must enable the new APIs from G...

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Integration between SNOW & Qualys via SGC.

Hi All,We are integrating Service Now & Qualys via Service Graph Connector. We have configured the Host & connection details. When trying to test Connection on Service Graph Connection Record, it is throwing Error 404 and Error Message as "Method fai...

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Heatmap Configuration Factor for X-axis

Hi, I'm trying to populate the Factor for X-axis in the Heatmap Configuration of an Inherent Assessment in a Risk Assessment Methodology with a Group Factor, but it's not letting me do so nor showing the Group Factor in the search, any insights/advic...

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In Workspace, how can I get the count of open main tabs

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now assist VA

Hi if we search for anything in va which is having now assist enabled so it fetches information from kb and catalogs according to user prompt so after showing the fetched result can we configure to display message like did the fetched results are hel...

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Notification content

Can we dot-walk a variable, such as requested_for, in the sys_notification_va_content table script so that it appears in the record card immediately after the Approver field?

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Resolved! DevSecOps

Hello, can someone share with me a link for training or guidance regarding DevSecOps? Thanks in advance.

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Resolved! Article : GlideRecord Task Sheet (All important methods in task-based questions)

Hello Community Members,I’m sharing a GlideRecord Task Sheet that covers the most important methods used in both GlideRecord and GlideAggregate. These are designed as task-based questions so you can practice hands-on and strengthen your scripting ski...

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