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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Federal Tech Talk: The Digital Front Door: Using AI to Meet Federal Employees Where They Are Hosted by WhitleyT 9 Jul, 2026 10:00 AM PDT Event Details Online Office Hours with Francis Frei -- Exploring Your Personal Brand with Jill Avery (APAC) Hosted by jasminecole 10 Jul, 2026 03:00 AM PDT Event Details Online July 10th First Friday's Session Hosted by JenniferG 10 Jul, 2026 08:00 AM PDT Event Details Online Office Hours with Francis Frei -- Exploring Your Personal Brand with Jill Avery (AMS) Hosted by jasminecole 10 Jul, 2026 09:00 AM PDT Event Details Online Register today for the SNUG Live event! Hosted by tracyo_brien 14 Jul, 2026 09:00 AM PDT Event Details Online AI Leadership Roundtable: Leading AI Transformation in Mission-Driven Organizations Hosted by Mayleen Fitzcha 15 Jul, 2026 12:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Broken Images in Knowledge Base Article

I'm facing an issue where a few images embedded in a Knowledge Base article are broken. When I checked the corresponding records in the sys_attachment table, I couldn't find the image attachments there either.If I open the image source URL in a new b...

  • Question

Agentic AI Will Fail Without Data Discipline

AI Data Mastery Series | Article 2 Agentic AI Will Fail Without Data Discipline Co-authored by Ragu Ramakrishnan and Nandhakumar Apparsamy In our first article, Yogesh Shinde showed how Solution Consultants use Now Assist Data Kit's Synthetic Genera...

  • Article
  • Best Practices

Scheduled reports advanced conditions

We have a handful of scheduled reports that have advanced conditions.  These conditions have stopped working due to the crack down on sandbox scripts (KB2944435). We have followed the advice and moved the code to a script include. The function works ...

  • Question

Now Assist Virtual Agent – Modify topic

Virtual Agent can route conversations to live agents, but without smart triage, you'll get IT issues mixed with HR requests in the same queue—creating bottlenecks and poor user experience. This guide shows you how to add intelligent routing logic.  T...

  • Article

Digital Product Release - JIRA Mapping

Hi all, I have been assigned to configure the DPR workspace within ServiceNow. We have since configured our JIRA tool so we can see imports of work items and plans within our tool. However, my main ask is how are JIRA work items mapped into ServiceNo...

  • Question

SPM/ Project workspace financial calculations and rollup flows

  ServiceNow SPM SPM Financials:Calculations & Rollup Flow A complete reference for Project and Demand financials — source-of-truth tables, metric formulas, breakdown types, rollup hierarchy, and common Q&A. The Sources of Truth Every financial f...

  • Article

Digital Product Release - JIRA mapping

Hi all, I have been assigned to configure the DPR workspace within ServiceNow. We have since configured our JIRA tool so we can see imports of work items and plans within our tool. However, my main ask is how are JIRA work items mapped into ServiceNo...

  • Question
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