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How to Parse Email Body text using Inbound Email in flow designer

I have a requirement to auto submit a catalog item, based on the inbound email content. I have seen few links but seems they are all for plain text. I get the data in below table format, need to retrieve those field values and map it to catalog var...

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Provider Notification Content

Can i add the variables that was created in the catalog item inside the record card type thought script in sys_notification_va_content table

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Update set clarification

Hi All, If I want to check if some table gets captures in update set or not, how to check this?? (as its imp interview question) thanks

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Catalog Client Script

Hi all, I am trying to configure a Date variable on a Catalog Item form so users can only select a date that is at least two weeks out from the current date. Using a Catalog Client Script, I tried scripting this function, which gives me no errors but...

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Issue in ATF Custom UI step (set component values) for a Portal Page

Hi All,I am creating an ATF for Idea Management, in which the a requirement is like - "create an Idea ticket from Idea Portal.". Below is the Portal page - To do so I am using below steps.in 2nd step "Set Component Values(Custom UI)", I clicked on ...

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typeahead search widget, calling in a new widget suggestions is not working

Hi, i did call the typeahead search widget into a new widget, im able to see the widget and works when i add text and click enter its giving me all the results related to the wording.but the suggestions when i type in word is not working, i did add t...

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Retire UI Action is not working in the Workspace

There is a Retire UI Action that works fine in the platform view, but when I try to run the same UI Action from Workspace, it doesn’t work. I am attaching screenshots of the Retire UI Action for reference.

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Live on ServiceNow: Getting started with Grants Management from PSDS

Many governments are under increasing pressure to deliver grants efficiently and transparently, but outdated systems and manual processes create extra work and less transparency. Join the PSDS Product Team for Part 1 in a multipart series on Grant...

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Customer Service Management
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how do you relate dependencies between applications in CSDM?

Hi all, What is the best way to define that a certain application depends on another application from a CSDM perspective?Should we define Service Instance of Business application A depends on Service Instance of Business application B?If that's the w...

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set the current category to a variable

How to set the current category value to a variable which I created.

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How to link a subproject to an existing project within the project workspace

I would like to know how to link a subproject to an existing project within the project workspace.I understand that I can link them by selecting the subproject tab from the following screen and creating a new one, but is it not possible to link them ...

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Widget - SnRecordePicker Role Issue

Hi,I am working on a custom application. I have a widget where I am using SnRecordPicker to show the list of users based on some filters. As an Admin, I am able to see the users in the field. But when an ITIL User is trying to access the field they a...

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How to hide Contract and lease management module in EAM workspace

Hi Team,How to hide Contract and lease management module in EAM workspace?Thanks

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Left align the submit button in catalog forms

Hi,we have a requirement where the submit button is to be moved to the left side of the catalog form for all the catalog forms.could you please help me with best practice on this and what are the impacts we might face while upgrade?

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How to set variable width

Hello Community, Is anyone able to guide me on how to make my variable sizes smaller. I'm using single line variable and its taking the whole page, i'd like it to just take up up about half or approximately the position of the red mark in the image b...

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