ServiceNow Community

Resolved! I need certificate number and expiry date to be displayed in the certified system A certificate

I need certificate number and expiry date to be displayed in the certified system Administrator certificate

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How to add ActiveDirectory module on powershell.

CONTEXT:1) I tried running an action "GETAccount" using 2 mid servers, let's say mid1 and mid2.2) Using mid1 I'm able to complete the action successfully and get the required data.3) Using mid2, action gets complete with an error "Error:The term 'Get...

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Updating ServiceNow Header Bar Color Only using Theme Builder

Hello everyone,I am looking to update only the header bar color of our ServiceNow instance. Since the recent releases (Zurich), the recommended approach is to use the Theme Builder. However, when attempting to change the header color using this tool,...

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How to Pass the Value from Widget Controller to On-load Script to set it to Variable field.

I am trying to create a spModal + Widget. Where if I click Submit, it will pass the value from controller into on-load script to set it to the variable field. HTML code:<div><label>Select Mailbox Type</label><select ng-model="c.selected"><option valu...

Question

Notification issue need to check

Hello all, In the email logs, I see this email with the subject mentioned in the pic.The notification is empty.And the issue is, the email is sending to many recipients, and I was asked to cut down that.But where can I find this notification? I chec...

Question

Component ID auto-populates with Japanese characters when setting a Japanese Label

Hi everyone,I've been working with UI Builder and encountered a slightly frustrating behavior regarding component naming.Whenever I enter a component's "Label" in Japanese, the system automatically populates the "Component ID" field with the exact sa...

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Regarding catalog item

I created a catalog item and in user criteria, i have mentioned the department to which then catalog item should be visible. It is visible to the department members and also admins. Cant we restrict admins here?

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Document templates to generate PDF with images in HTML fields

Hello, We have created document templates and calling this API available OOTB to generate PDF out of the ticket.GenerateDocumentAPI().generateDocumentForTask We have a few HTML fields in the ticket where in the users insert tables/images, copy/paste ...

Question

Resolved! g_form.addOption() not rendering choices on field switch — ServiceNow Client Script Issue

Problem StatementI have a dependent dropdown where selecting an Operations Category dynamically loads filtered Fault Category choices via GlideAjax and g_form.addOption().Issue: When I select an Operations Category for the first time, choices load co...

Question

Actual Start Date and Actual End Date fields in Strategic Planning Workspace

We are looking for some guidance to better understand the Actual Start Date and Actual End Date fields in Strategic Planning Workspace. We would like to know what exactly sets the Actual Start Date and Actual End Date fields and how these two fields...

Question

SAM - USer Allocation from License Entitlement

Hi SAM Forum,does anynore have an experience of a property or configuration required to consider the "user Allocations" from a License Entitlement in the Compliance result? For instance i created a license entitlement (alm_Entitlement) with 20 active...

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H

AI Agent

In ai agent tool from which table the existing scripts and existing search retrieval are stored. Please don't give your assumptions.

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State Change to "New" – Info Message Requirement

Hi team, There is a requirement for the rm_enhancement table: whenever the state changes to "New", an informational message should be displayed to the user when they open the record( user will not open the record immediately), indicating that the sta...

Question

How to use REST data broker in UI Builder to retrieve ServiceNow data

I have read one of the most efficient ways to retrieve data in UI Builder or a Workspace is by using internal REST APIs to retrieve the data to display, however, I have not been able to find any examples I can follow or seen any documentation or post...

Question

What is the best way to remove a duplicate Knowledge Block?

Hello,We recently moved our knowledge bases into a modernized version of Zurich. Until recently, there had not been any numbering issues.We encountered some related to the Word Add-in for ServiceNow, which I thought was the only issue.Earlier today I...

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