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Help me with these questions

Q. 1 - What happens if a record producer script aborts the record generation process in ServiceNow?A. Record creation terminates without notifying the userB. Record creation is redirected to a confirmation pageCertyIQCertyIQC. Record creation display...

  • Question

HR Cae auto-closure cancels the approved approvals on RITM

We have configured a flow to auto-close the stale LCE cases (after 90 days of record generation). In that flow, we update the HR case state first to awaiting acceptance and then to closed completed, because directly updating the record to closed comp...

  • Question

Unable to Restrict Data Sources Visibility in Assets Data Import Module

Hello Everyone, I have created a new module called “Assets Data Import”, which references the Data Source (sys_data_source) table. My requirement is to restrict data visibility so that only four specific data sources are displayed when a user clicks ...

  • Question

How to integrate BitBucket with ServiceNow

Hey Everyone,I want to integrate BitBucket with the ServiceNow custom application to fetch its configuration and store it in BitBucket, and I'm implementing it using "Link to Source Control".If anyone can help me with it, it will mean a lot to me.

  • Question

Uses Preference for Workspace

 Hi Team, In ServiceNow native UI, when a user selects/deselects something (like list columns, filters, preferences, etc.), it often writes directly to the User Preferences table (sys_user_preference).  But if same action performed on HR Workspace le...

  • Question

Display HTML field value without tags in workspace

We are working on Audit Workspace where we have changed the "Description" field type from "String" to "HTML". In workspace the "Description" field value is displaying with HTML tags. Is there any way to display the content without any tags.

  • Question

import calender from external file into SN

Hi community,We are currently setting up SLA definitions and adding service business hours including public holidays.I wondering if there is a possibility to import such official calendar details into servicenow by using external data like csv, outlo...

  • Question
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