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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] What's new in the Zurich release for Data Foundations Hosted by Lolita Honkpo 18 Nov, 2025 07:00 PM PST Event Details Online Live on ServiceNow: [APAC] What's new in the Zurich release for Data Foundations Hosted by Lolita Honkpo 18 Nov, 2025 07:00 PM PST Event Details Online Live on ServiceNow: [APAC] What's new in the Zurich release for Data Foundations Hosted by Lolita Honkpo 18 Nov, 2025 07:00 PM PST Event Details Online Live on ServiceNow: [APAC] What's new in the Zurich release for Data Foundations Hosted by Lolita Honkpo 18 Nov, 2025 07:00 PM PST Event Details Online Live on ServiceNow: Learn about HR Multi Instance Integration Hosted by Lolita Honkpo 19 Nov, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Unleash the future of Vulnerability Management with USEM Hosted by Lolita Honkpo 19 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

New Role for Group Administration

I have been tasked to grant a group (GER group admin) a built role that gives them the control to manage groups. so i built a role (x_group_admin) from there i went and built the ACL's  now when i add the role to the group and do an impersonation of ...

  • Question

AI Agents in Action: Small Wins That Make Big Impact — What Will You Build?

I was on a call with a customer who told me that, in some months, their HR team receives over 100,000 cases by email, funneled through more than 200 shared inboxes. The volume alone sounds overwhelming, but the real problem is how those cases are cre...

  • blog
  • Case and Knowledge Management

Resolved! Simple List in Platform Analytics is missing basic functionality

Hi there.  wondering if anyone has any ideas or suggestions on simple lists.  Here are three things that are a problem for us with #1 being a showstopper for us to migrate before being forced as this will interrupt a lot of users. Description: The re...

  • Question

Change the font of fields in Smart Assessment UI

How can i modify the look and feel of Smart Assessment UI?For ex: instructions is starting with small letter "i" and i want to increase the font of this field. How can i update it?  

  • Question

Short description on work order template will not save

Trying to create Work Order Templates and everything in the fields will keep except for short description. It accepts input in the string field but when published it disappears and is not visible (telling me field is empty). We would like to populate...

  • Question

Copy work notes from interaction to associated HR Case

When creating a new HR case on an interaction, I'm trying to get the work notes from the interaction to copy over to the new HR Case that's associated. I'm trying to create a business rule but not having luck. Can anyone help?

  • Question

Build Agent is now live on your Personal Developer Instance (PDI)!

Hey ServiceNow Developers!   Big news today! The teams behind the PDI program and Build Agent just rolled out two updates that make it easier than ever to try conversational coding (aka vibe coding) with the new Build Agent.   First, there’s now a fu...

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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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