ServiceNow Community

How to Create UI Action with Dropdown

I Want to Crate an UI Action with the dropdown menu. How can we configure this in ServiceNow. Also attaching image of UI Action currently we have for Create Change Request.

Question

Robust Transform Map - IdentifierEntrySysId: Unknown

We're implementing IRE in our organization and building a testing framework to validate identification rules. As part of this, we're trying to report on entries in the [cmdb_identifier_entry] table based on payloads processed via IRE. In my PDI, when...

Question

Associating Termination Request to the Termed User

Hello. Scenario: an end-user has been terminated and their leader enters a catalog request to have their Service Now account inactivated.How can such requests be associated/attached to the newly-termed user's record rather than to the record of the...

Question

How do we add the add to cart button for all service catalog under the esc portal

Hi Everyone We have a requirement to place the add to cart button under the esc portal front end page for all service catalog.PFB snip for your reference.Any assistance is hightly appreciated. Regards,Jaison Swamy.

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Add icon for current.hasAttachments() in Service Operations Workspace (SOW)

I've been tasked to add a paperclip icon to indicate when an incident or interaction has one or more attachments. While a style exists to accomplish this in the fulfiller view (Now Platform), this method does not seem to apply to Service Operations W...

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Live on ServiceNow: Create seamless mobile-first employee experiences with MESP pages in Now Mobile

Did you know you can create mobile-first portal pages in Now Mobile? Join us for a live ServiceNow webinar on MESP (Mobile Employee Service Portal) pages, where you'll discover how these pages deliver a seamless, native mobile experience by embedd...

Event
Employee Service Center
Human Resources Service Delivery
Live on ServiceNow
Virtual
Webinar

Live on ServiceNow: Create seamless mobile-first employee experiences with MESP pages in Now Mobile

Did you know you can create mobile-first portal pages in Now Mobile? Join us for a live ServiceNow webinar on MESP (Mobile Employee Service Portal) pages, where you'll discover how these pages deliver a seamless, native mobile experience by embedd...

Event
Employee Center
Live on ServiceNow
Virtual
Webinar

Live on ServiceNow: Create seamless mobile-first employee experiences with MESP pages in Now Mobile

Did you know you can create mobile-first portal pages in Now Mobile? Join us for a live ServiceNow webinar on MESP (Mobile Employee Service Portal) pages, where you'll discover how these pages deliver a seamless, native mobile experience by embedd...

Event
Webinar

Parent Select Box with child questions

What is the best business practice to create Create servicenow catalog item with six main questions, each parent has a child Selectbox questions? ThanksRequest Types – Select Box MandatoryOption 1: Request New ProgramOption 2: Modify Existing Progra...

Question

Passing data to a Sub Flow Input of Array.String type

So I have a Sub Flow with an input variable of type Array.String and it's named 'pcname'. If I test the flow and just type a name in there it works fine. However, when I use the Code Snippet and try to pass a string variable (converted to an array)...

Question

Portal Side Filter

Hey All, I have a requirement to add a filter on a catalog Item (Hardware Asset Refresh Order). In my instance there is already a condition builder that defaults to Eligibility is true, but I can change it to whatever I want. However, on the portal t...

Question

Can't find Manager Workspace

Hello,I'm trying to set up a schedule for my agents, I've seen the guide and the first article in it refers me to the manager workspace which I'm struggling to find.I'm an admin on my instance and I have the prerequisited roles.Would appreciate any h...

Question

Creating Custom Probes and Sensor for Discovery.

Hi All,I have been using Service-Now discovery functionality for last 3 -4 months. Gradually moving ahead and skill enchancement propose, I am interested in learning how to customize our probes and sensors for accommodating not supported network devi...

Question
Discovery
Service Mapping

Get Protected Script Include Code

We can get all the functions created in the protected script include using below code. var instance=new scriptIncludeName(); /**name of script include**/ var list=[]; for(var prop in instance){ gs.info(prop); var temp=instance[prop] instance...

Article
Scoped App Development
Script Debugger
Scripting and Coding

Resolved! Database View for displaying variables from a variable set in a catalog item as columns in a report

Hello everyone, I'm trying to find a solution to displayi variables from a variable set in a catalog item as columns in a report and then add it to a dashboard. I already created one but in this case each variable from the variable set ends up as a r...

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