The Business Case for CM Pro: How to Measure What Better Contract Management Is Actually Worth

Most organizations know that contract management is broken. Renewals get missed. Obligations go untracked. Legal teams spend hours buried in documents that should take minutes to review. The question executives ask is: what is fixing that actually wo...

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Report not displaying variables in database view.

Hi all,I am trying to create a report on RITM and Attachment table by creating a database view.Iam able to view the attachments and RITM number, but unable to select the variables.Do i need add another table to database view to get variables informat...

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Flow Designer REST step JSON parsing error due to newline (\n) in script output

Hi All,I'm facing an issue in Flow Designer when passing a value from a Script step into a REST step.I am building a string using incident task fields like below:var summary = fd_data.subflow_inputs.incident_task.description + "\n" +fd_data.subflow_i...

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Incident and Problem

“When a P1 Incident is created, how will you automatically create a Problem record and notify the user on the Incident form?”

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UI Script (UI type: all) calling issue

I have a UI Script of type all as following:(function() { if (typeof g_ui_scripts !== 'undefined') return CincValidatorUtils; })(); function CincValidatorUtils() { return { fieldNAValidator: function(g_form, field, fieldValue) { ...

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what is flow designer and workflow how to create workflow explain steps

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To Display an error message in HR Agent workspace

Hi,I want to display an error message immediately when a user attempts to transfer a case to an invalid HR Service. I tried using a Before Insert Business Rule, but the error only appears after a manual page reload. In the HR Agent Workspace, the tra...

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can we use global variable set in scoped record producer, any issues while moving scoped app ?

Hi Team,I am using Global variable set into Scoped record producer and it is working as expected.Is it ok to use those in scoped app. Will it cause any issue while moving scoped app to higher instance?Please suggest

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fields in scoped application

We created scoped application in studio then we used form design to create some fields in the scoped table. The fields that I created starts with 'u_' prefix why is that? Shouldn’t have ‘x_’ prefix instead of ‘u_’?Then we created one more field using...

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Restrict requested for / his manager / opened by --to cancel request once catalog task is generated

Hi Team,Requirement:Configure ServiceNow so that once a Catalog Task (sc_task) is generated for a specific Catalog Item (sc_cat_item) under a Request Item (RITM), the request cannot be canceled by the Requested For user, their Manager, or the Opened ...

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Display popup message during bulk RITM submission from Catalog Item

Hi All,I have a Catalog Item that generates around 100 RITMs in a single submission (each user receives a unique RITM). Because of this bulk creation, the submission process takes some time to complete.Requirement:When a user clicks the Submit button...

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Overlapping Software: De-Duplication of Spend for SaaS Software

I've been looking into the Overlapping Usage reports in the Software Asset Workspace, and I've run into a problem with SaaS software. The report picks up SaaS spend from the Entitlements loaded, but I also need to load Spend transactions for the repo...

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• Overlapping Usage
• Spend Transaction

I want to make CAB meetings be in Goole meet automatically. Is there a workaround for it?

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The value of the system property cannot be True.

When attempting to set the system property "glide.security.scripting_role.auto_provisioning" to True, an error occurred and the update failed.Attempting to process it through a script also fails.Is there a better way to accomplish this?

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