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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Autonomous IT Academy Hosted by Lolita Honkpo 21 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Employee Experience Academy - Knowledge Center with advanced content editor Hosted by Abigail Lavadia 21 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by Lolita Honkpo 21 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 21 Jan, 2026 07:30 PM PST Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by Lolita Honkpo 22 Jan, 2026 08:00 AM PST Event Details Online Knowledge 26ご紹介セッション Hosted by manarobot 22 Jan–23 Jan, 2026 10:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Service Portal add avatar to icon

Hello everyone, I want to add the icon to the service portal activity field users icon I basically need to change from avatar to iconI am adding image for reference Basically my requirement is i want to override the avatar with a icon for customer po...

  • Question

ServiceNOw delta exam

Dear all,I am currently have a Sys Admin and Developer Service now certification.I am now working all times with ServiceNow, it depends on  customer project and need but I try to keep as I can my Certification through running all time so called Delta...

  • Question

Performance Analytics target color schema - adaption not visible

Hello  I try to use a adapted color schema on a target  (widget = "indicator scoreboard").After the first assignment of the color schema to the target, it's working fine.  But any later adjustment to the color schema (color or percentage) is not visi...

  • Question

Asset & CI Field map

Hi Team,Could you please help me identify which fields in the alm_asset table are populated from Discovery Source?We have already identified the data coming from Oracle (for reference, I have attached the screenshot). However, we are unable to determ...

  • Question
  • Discovery

Digital Product Release Implementation & Configuration Guide

Digital Product Release Foundational Implementation & Configuration Guide   Contents Guide objectives & pre-requisites Steps for demo Azure DevOps (ADO) Organization Setup/configuration steps: Section 1: Define Approval DefinitionsSection 2: Activate...

  • Article

REST API OAuth

I am unable to get a REST API token using ServiceNow OAuth. We are not yet on Zurich to make use of the MIC. I selected OAuth API endpoint for external clients. The token does not get issued when using Client ID and secret. We have Entra ID serving a...

  • Question

Resolved! What does ServiceNow count in Integration Hub transactions?

What exactly is considered billable usage in ServiceNow IntegrationHub, and how are IntegrationHub transactions calculated?There seems to be some uncertainty and differing interpretations around what actually counts as an IntegrationHub (IH) transact...

  • Question
  • IntegrationHub

Resolved! SNPI - LDAP SERVER SETUP

Hello everyone! I'm doing the course ServiceNow Platform Implementation On demand.I'm doing the exercise  "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP: RDN: ou=CloudDimensionsDevQuery...

  • Question

Justification charater limit increase in Smart Assessment

Hi ServiceNow team,I am trying to increase the character limit to 2500 inside smart assessment. I want my Justification field should supports up to 2,500 characters as of now i see there is fixed limit between 10-1000. Given the user is completing a ...

  • Question

Resolved! SNPI - LDAP Server Setup

while connecting the LDAP server getting the error , the error attached below screenshot

  • Question

Resolved! Availability of CSDM 5 Ideation & Strategy supporting tables

Good Day,   With CSDM comes the new domain called Ideation & Strategy. Are the two associated tables sn_align_core_planning_item and sn_align_core_product_idea available to general CMDB users?I understand they normally come with Strategic Portfolio M...

  • Question

Resolved! How to add incident details in Agent Chat in Agent Workspace

 Hi Community, I’m working on a requirement related to Live Agent Chat and the record preview card that appears when an agent pastes an Incident number into the now assist in virtual agent.Scenario:An end user starts a chat with a live agent.From Age...

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  • AI Search
  • Virtual Agent
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