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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Modernize your digital workplace with ServiceNow DEX Agentic AI use cases Hosted by Lolita Honkpo 10 Dec, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Modernize your digital workplace with ServiceNow DEX Agentic AI use cases Hosted by Lolita Honkpo 10 Dec, 2025 01:00 AM PST Event Details Online December 10th - 11th: Public Sector Low-Code App Engine Innovation Workshop Hosted by HollyHorton 10 Dec–11 Dec, 2025 05:30 AM PST Event Details Online December 10th - 11th: Public Sector Low-Code App Engine Innovation Workshop Hosted by HollyHorton 10 Dec–11 Dec, 2025 05:30 AM PST Event Details Online Live on ServiceNow: What’s new for Now Assist for Risk in the Q4 Store release Hosted by Lolita Honkpo 10 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Now Support and what it can do for you Hosted by Lolita Honkpo 10 Dec, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to make a Subcategory dependent on a category in catalog item?

Hi All,we have Category and Subcategory variables, Select Box type variables in catalog item. I want to make a subcategories choices dependent on category choices. How do I achieve this? Please refer below screenshots.         

  • Question

Create OLA using transform map

Hello Team,I have an excel sheet of group record data.I want to create one one individual ola record for each group .My group data is as followsNameTypeLine / Vendor ManagerDescriptionGroup emailVendorsFITincident, request, problem, changeAcerFIT sup...

  • Question

CMDB Learning

Hi Team,Today, When I tried to login and resume the learning then I got the below error and not able to continue.Kindly help me on this. You are not authenticated to access this content. Reason: {"message":"Requester's IP address does not match the a...

  • Question

How to check which system functionality has updated record?

Hi All,Today we have encountred something unwanted issue. Some of the Service catalog Categories has been deactived by the system. How do I check which system functionality has updated the record? like business Rule, Scheduled Job?  Thanks

  • Question

How to stop triggering notification for specific time period?

hi All,I have got a task to stop triggering notification for specific 3 days. I have used notification's condition builder to build condition as Created Not On. It is working for only one Created Not On condition, But whenever I add or condition to C...

  • Question

Need the Response and Resolution SLA timeline

Hi Team  can anyone please help me on this -  we Need the Response and Resolution SLA timeline data  from i can find this please provide me steps , i have to extract that data .  from which table i can find this data . Thanks

  • Question

Now Assist in Virtual Agent

How to enable this need more help? option / topic. I tried checking in sys_cs_topic table didn't find any. How to enable this option? 

  • Question

Workflow Approval - User activity

Hi Team,I have created an Approval for RITM using Workflow Approval - User activity and adding approvers using sys id in Advanced Script.  Refer below image.     For wait for condition I have set "Anyone to approve" and When anyone rejects " Rejects ...

  • Question

How to check if the schedule job is completed

Hi,How to check if the schedued job is completed execution or not. In one of my scheduled job it got completed but error message comes up in the Job log table. Also state changes to ready.  How to check if scheduled job completed or not without any e...

  • Question
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