ServiceNow Community

How to add the message on the particular page of portal

Hi, I created one Announcement for show the info message as in red colour in the employee center portal. it's visible at the top of entire portal. But I want to make it only visible for particular catalog item page. How can we achieve it, can someone...

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Relationship in CSM Module

Hi, In CSM/PSDS module, how are we handing parental relationship information ?Is there a more effective or standardized way to store parental information (such as father and mother names) for a household member given that these are simple string fiel...

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Regarding Business Portal needed in CSM Lab instance

Hi everyone, I need some help from community for fixing business portal issue. I try to find in lab instance for solving my problem in lab work 2.3 Activate Business Portal of CSM essential first course. If you don't mind please let me know how to fi...

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Agent App - Configuration of cmdb

Hi,The incident form in the agent mobile app has the Configuration item field. Below attached image is the configuration of the Configuration item field, source table is incident, source field is cmdb_ci and the target table is cmdb_ci. The standard ...

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About SAM integration with other platforms

Hello community,I was assigned a task of integrating zoho crm and atlassian platform with servicenow's software asset management and manage the licenses of that platform. So can anyone guide me how to achieve this. I already have SAM pro plugin as we...

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UI Action to display document template in related list of Incident

Hello developers, I need to create a UI Action button on form. When I clicked , it should display a list of records from Document Table(ds_document). I am not sure which is the best way to do this. Can someone guide me on the recommended approach? Th...

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Coalesc script on Integration Hub Import

Hi All I have just set up the Intune Spoke and I am now using the capability of the Integration Hub Import to automatically pull data from Intune on a schedule. I need to create a Transform script to stop the same device being added every time the sc...

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How to add the hyperlink in the portal

Hi,I written one script include and call that into client script to show the field msg. In that message box itself I have to add the hyperlink of url. That url is stored in the one field called "contactlink". How to add the hyperlink in the client t...

Question

ATF Price step in SP

Hi,I created a ATF Test Case with SP. I am failing at Price step. Kindly help. in The order page it is showing $1, 148 even i entered 1148. RegardsSuman P.

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Regarding "Generate labor cost" in project workspace

If anyone has information regarding the following points, please let me know. ①I want to reflect amounts for each employee number in the Rate Model.1. The Rate Model Attribute is configured as follows. 2.I also specify the employee number in the Rate...

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Add User to AD group through Microsoft AD Spoke is not working as expected

Add User to AD group through Microsoft AD Spoke is not working as expected. I see group is available in AD.What is the issue and why am I getting the error while adding user to the group?

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autocomplete street field using google places api in servicenow

How to autocomplete street field using google places api in servicenow csm workspace.

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Agent Workspace

Resolved! Issue calling Script Include in Automated Indicator

I am Trying to call a script include into a Automated Indicator the filter condition i am using is Sys_is is one of javascript&colon; new nameofscriptinclude().function();The script include is working fine if i call it from a background script it is ...

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Dashboard
Filters
Performance Analytics

How Do I Create a Run Script in a Flow

How do I create a run script in flow designer? In the past we used workflow editor. There was this activity "run script" where we would broadcast an event to trigger an email notification. An example of the workflow.In the activity, we use an eventq...

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Unable to login to the instance

My developer instance https://dev230501.service-now.com/ I'm unable to login to my instance its showing incorrect details though my details were correct. And also showing Verify your identityEnter the code sent to your email adXXX@example.combut thi...

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