Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1009322members
2975844posts
One million members strong. Join us in the celebration and tag someone who inspired you! Celebrate with us
What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Prasanna_Patil Specialist How to edit "contact us for help " on esc portal Hello All   Can someone suggest how to edit this widge... Read More Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online South Florida SNUG Meetup Hosted by JenniferG 1 Apr, 2026 10:00 AM PDT Event Details Online Technology Workflow Virtual Workshop Series -Modernizing Software Asset Management for Compliance... Hosted by Mayleen Fitzcha 1 Apr, 2026 10:00 AM PDT Event Details Online April 3rd First Friday's Session Hosted by JenniferG 3 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by ServiceNow 7 Apr, 2026 12:00 AM PDT Event Details Online ServiceNow Exchange: Discover What's New in the Q1'26 Store Release for Retail Industry Products Hosted by Abigail Lavadia 7 Apr, 2026 08:00 AM PDT Event Details Online April Speed Networking (EMEA Friendly) Hosted by madisonsext 7 Apr, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Regarding Data encryption

I want the explanation for the following questions in a document which explains how this is implemented in ServiceNow ?1. How the ServiceNow data is managed at storage ?  Is that all encrypted ? How the encryption is handled ?2. How the data is encry...

  • Question

NOW ASSIST AI SEARCH LICENSING

Hi,could you please confirm whether enabling and using Now Assist in AI Search consumes Assists (the consumption units used by Now Assist features), or if this specific AI Search capability does not consume any Assists?Thank you.

  • Question

Reporting on the source of interaction records

Is there a way to report on the source of an interaction record beyond creating a custom field? Interactions could be generated through chat or via email or from the service portal, which means we could use the 'type' but if there are multiple record...

  • Question

Resolved! How do I get the parent record for an approval via a flow

I have a flow that I want to use to close out any outstanding approvals after a period of time. I can identify the approval records, add comments and cancel them easily, however I also want to add a message to the parent record to advise the user tha...

  • Question

Resolved! Multi-Row Variable datapills greyed out in Flow Designer

My personal dev instance is on Rome. I'm trying to use the value from one of the columns of a multi-row variable set in a For Each loop to lookup the sys_ids in sys_user. The steps I've take are: 1) Get Catalog Variables from the Catalog Item in ques...

  • Question
  • Flow Designer

Update to CI Install status is not updating Assets State

Hi All,One of CI's (IP Router) 'Install status' has been updated to retired but this is not updating the Asset's state.I have checked following things but could not able to identify the issue, can some one please provide the solution. 1. No code chan...

  • Question

CSA exam voucher

Dear All,I have completed my ServiceNow CSA exam fundamentals , I also see that I have unlocked my eligibility to receive the CSA exam voucher, I went to my profile I don't see any my voucher section under my profile in order to receive the CSA exam ...

  • Question

Spring Webinar Series: Enterprise Asset Management

Hey Canada - New webinar series coming this Spring!We’re launching a 5-part Enterprise Asset Management (EAM) series focused on tackling Canada’s unique challenges—geography, weather, budget constraints, and bilingual requirements.Each 45-minute sess...

  • Event
  • Webinar

OfflineFetchScript attribute

Hello AllHas anyone used this attribute OfflineFetchScript for reference input (offlinemode) successfully? I tried to set it like below:OfflineFetchScript -> javascript: new global.myScriptInclude().getIds(); and this script returns string with...

  • Question

Make additonal comment visible by default

Hi, In the sc_task table, I am trying to keep additonal comment as default and the user should click on the toggle button to update worknote. It is good in incident. But in sc_task, both the fields are appearing at the same time. Attached the image b...

  • Question

Resolved! When tried to load the excel sheet data into 'loaction' table using IntegrationHub ETL, not working

Dear ServiceNow Community Members, greetings !! I am not able to load the data for Non-CMDB tables [for example: locations(cmn_location) ] using IH-ETL (IntegrationHub - Extract, Transform, Load) in PDI.I tried to read the below KB Articles, but not ...

  • Question
  • Data Acquisition
  • Data Foundations
  • Data Health Tools
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now