Mastering Currency Settings in ServiceNow: Enable, Disable, Update, Set Default Currency Types, etc.

Hello Community,     While working on a client project, I learned a few things and wanted to share them with you all. The client's requirement was to enable multiple currencies on the platform because they wanted to manage their purchase orders and l...

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AI Search and Incident Management

Is anyone able to provide information or documentation explaining how the Incident Management process can benefit from AI Search or how AI Search can help with trending incidents?

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How to adjust the font size in the function g_modal.setFields

I use below function in the client script part of a form action, but I think the font in the pop out window is too small, how can I adjust the font size of the content in the pop out window generated through this function g_modal.showFields({        ...

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Setting minimum font size in employee center portal theme

How can we set the minimum text font size in employee center portal EC theme 

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Infobip Notify

・Infobip Notifyhttps://store.servicenow.com/store/app/89bb63ea1b246a50a85b16db234bcbb6You need to install this plugin from the store.We have the Integration Hub starter. Is this included in the license?

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ServiceNow Slack Integration Overview

Hello, Community!I'm trying to set up a Slack integration and I'm confused by the different options.In the Slack app store, I can see already three options: "ServiceNow for Slack",  "Now Actions" and the “Now Virtual Agent” App. In ServiceNow, I also...

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developer free PDI

Hi All,Please help me to resolve issue . Not able to redirect developer.servicenow.com/dev/dowhen i inspect is giving 404 error. I try on1.clearing browser catch2.new incog window3.stoping antivirus4.off the firewall for browser.still not able to det...

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TPRM - Error while attaching Questionnaire to External Risk Assessment

Hi, I have created a new questionnaire and while attaching it to External Risk Assessment am getting below error. 

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Automated Testing - Running Suite fails even though tests pass

When I run a Suite of ATF tests, some of them fail even though the tests pass when run individually? Is there a common reason for this, or any caveats I should know when building suites of tests?

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Need Help with Platform Analytics Task Validation

Hey, I'm facing the same issue with Platform Analytics Task,The validation error I’m receiving is:“Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report and was it saved?” Changes i made...

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application is not selectable in Studio

Why application name is showing blank in studio application picker window. I check the sys_app form as well for the application and things are looking good there. Not sure what is wrong. See the first record in below screenshot. I see no application ...

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Ability to send notification from different FROM address.

I have read quite a few pages and can't seem to get a clear answer. We would like to send an email to an external customer from servicenow. We utilize azure and Microsoft products and spokes available. Is it possible to have Servicenow trigger an ema...

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I completed the CSA certification career journey, but I didn’t receive the voucher. Why?

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Platform Analytics Task

Need to know why the Platform Analytics Task instance is failing. 

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