Harsha Neerchal
ServiceNow Employee
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an hour ago
Getting a new ServiceNow product up and running can involve a lot of moving parts — Application Manager, different Guided Setups, product documentation — there can be a lot of pieces to juggle.
Now Assist for Setup brings all of that into one place, so you can spend less time figuring out where to go and more time getting things done!
Here's what's included:
🏠 A single starting point for everything setup-related: Admin Home surfaces all your entitled products in one place, shows you what's installed and what isn't, and gives you progress tracking so you always know where you are and what to do next.
📦 A dedicated home for each product you own: each product has its own Hub — a single page that combines the product overview, setup resources, and next-best-action guidance so you're not hunting across menus to find what you need.
⚡ Fast, automated installation: inside each Product Hub, click a button to automatically install all required apps and plugins, applying default configurations based on best practices, and generating an update set so you have a clear record of everything that was set up.
🛠️ A central place to track and complete your configuration: Configuration Console gives you a single interface for configuring a product post-installation, with a visual checklist that clearly shows what's been automated and what still needs your attention.
🤖 Help from Now Assist while you configure: While you're working in Configuration Console, you can open Now Assist to get step-by-step guidance through individual configuration tasks. It handles pre-checks and validation, and every change is tracked with a clear audit log.
Note: Now Assist for Setup currently supports products purchased with the following SKUs:
AI-Native SKUs: IT Service Management Foundation, IT Operations Management Foundation, HR Service Delivery Foundation, Core Business Suite Foundation, Enterprise Service Management Foundation
Pro+ SKUs: IT Service Management Pro+, HR Service Delivery Pro+ (automated installation of your Now Assist plugins)
Want to see it in action? Check out this video that walks you through the full experience
Ready to get started? Install Now Assist for Setup from the ServiceNow Store HERE.
Questions? Drop them in the comments below!
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