Join us for an in-person SNUG meeting in Bentonville, AR! Collaborating with local ServiceNow customers at SNUG events is one of the best ways to share best practices and develop professional relationships.   Whether you are new to ServiceNow or a long-time customer, the agenda is created to make the most of the time you spend with us at the event. Visit the SNUG community page HERE and tell us if there are specific topics or use cases you are interested in learning more about!   Note: Space is limited and accepted on a first come, first served basis. So please REGISTER TODAY. We look forward to seeing you there!   Please note: Job seekers and students should visit our RISE UP Program website instead of attending the SNUG event.   Agenda (subject to change)    9:00–9:30 am | Workshop Check-in and Breakfast 9:30–11:30 am | ServiceNow Workshop 11:30 am–12:30 pm | Lunch, Networking, and SNUG Check-in 12:30–12:45 pm | Welcome & Agenda Review 12:45–1:15 pm | ServiceNow Session 1:15–1:45 pm | Networking Break 1:45–2:15 pm | Customer Presentation — Reach out to your ServiceNow sales rep if interested in presenting! 2:15–2:45 pm | Customer Presentation — Reach out to your ServiceNow sales rep if interested in presenting! 2:45–3:00 pm | Wrap Up   Register here ... View more

We're pleased to share that the next ServiceNow Arkansas User Group meeting will take place on Wednesday, July 29th at NWACC in Bentonville, AR.   ServiceNow experts and users are invited to connect and talk about the latest ServiceNow updates, best practices, and network with other IT professionals. Please email heather.strukus@servicenow.com if you are interested in presenting.     There will be an optional hands-on lab before the main meeting. Stay tuned—an invitation and registration details will be sent soon. ... View more

Hello SNUG members!   We are looking for a customer  to lead or co-lead our Arkansas SNUG.   SNUG Leaders must be employed by a ServiceNow customer and not employed by a ServiceNow partner.    Here is a snapshot of the role of the SNUG Leader:  Participate in planning calls to ensure events are aligned to the needs of the SNUG community including dates, venues and topics  Help identify customer speakers  Assist in getting hosts, and suggest potential venue locations  Gather broader feedback on the needs of the group  Emcee at meetings if possible  Promote online community involvement by posting questions and blogs to encourage an on-going dialog with community members  The time commitment is roughly 1-2 hours/year for event planning and 6-8 hours attending the event if possible!   The ServiceNow team manages:  Invitations and registrations  Meeting planning and coordination  Venue and catering costs SNUG Leaders play the important role of helping us ensure that members get the most value from attending SNUG meetings and to keep the conversation going by participating in the on-line SNUG community.  The planning and execution of the event is managed by ServiceNow.   SNUG Leaders play an elevated role within the community and receive special recognition at SNUG meetings, on-line, and at Knowledge.    I have attached the Customer Participation guide as reference that explains the role further along with best practices for SNUG Leaders.   If you are interested, please send an email to tracy.obrien@servicenow.com or respond to this post in on the community. Please share more about your experience with ServiceNow and why you’re interested in being a SNUG Leader for Arkansas.     Tracy O'Brien -ServiceNow   2026 SNUG Live Customer Participation Guide.pdf 412 KB   ... View more

Hello Arkansas SNUG Members!   We are still in need of a Partner sponsor in order to execute our SNUG. If you'd like to participate, please email me at heather.strukus@servicenow.com. All Specialist, Premier, Elite, and Build partners are eligible to sponsor SNUG gatherings. Don't miss this opportunity—apply to sponsor through the Partner Portal by navigating to Marketing > Events > SNUG Events.   Also, ff you're interested in presenting, please reach out! ... View more

Hello Arkansas SNUG Members!   We're excited to announce that we're planning the next Arkansas SNUG event aiming for the end of June timeframe and are looking for customers interested in hosting or presenting. If you'd like to participate, please email me at heather.strukus@servicenow.com.   We're also seeking a ServiceNow partner to sponsor the event! All Specialist, Premier, Elite, and Build partners are eligible to sponsor SNUG gatherings. Don't miss this opportunity—apply to sponsor through the Partner Portal by navigating to Marketing > Events > SNUG Events.   If you're interested in hosting or presenting, please reach out! ... View more