How to link Knowledge articles to Incidents Via short description

[Sidhant Sharma]

I want to Attach Knowledge articles to Incidents via short description as user types something in short description related search results will show knowledge articles of that search 

[Kurian Thomas P]

Hi @Sidhant Sharma ,

One solution i can think of is instead of short description.
Add a new reference column (list picker). which points to knowledge table (add appropriate filters).

then change the columns display name to something like "Short description - KB"

then use the form view to take out short description and add the new column so users case use it and
to get the desired output

Thank you,
If this helps do give it a thumbs up.