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Can I still update a Change Request Ticket even if the status is closed?

ronaldperete28
Tera Contributor

Our current ask is, if it is OOB that if the Change request is already closed, other users that has access to the ticket (e.g. the requestor), can still update/modify the record in the ticket,

>> The behavior is, when change task is closed, other change owners or assignment groups could still update the record – modify fields/add comments.

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