CCL1075 Where to get password for lab instance

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Community Alums
Not applicable

‎05-11-2021 03:41 PM

I have a lab instance for this course and I can get to it by clicking on 'Go To Your Instance' but this course expects you to login to the instance from your mobile device using Now Mobile. I don't see where the password was provided. 

Sorry, feeling lost on day one of Knowledge21. 

 

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Robroy Fawcett
Giga Expert

‎05-11-2021 05:51 PM

Same question. I went to the User [sys_user] list (typing sys_user.list in the Navigator) and created a new user: Mobile [mobile] and typed in a password (Mobilepwd1!).  Then logged into the mobile app as this user.

The interaction the app wasn't too exciting.  The App shows the Attendee table and the Course table created in the lab.  (The lists were empty--assuming my user didn't have the right roles.)  You can continue with the Lab without this step of logging into the mobile app.

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Sascha3
ServiceNow Employee
ServiceNow Employee
In response to Community Alums

‎05-12-2021 10:57 AM

Sorry to hear that. Let me know if you have any problems setting the password.

 

BR
Sascha

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NM14
Tera Contributor

‎01-30-2022 11:42 PM

Hi, I had the same problem. Try right-click button "Open my Instance" (or "Go to Your Instance") and Copy link address. The address should contain your password.

https://lab-instance.service-now.com/login.do?user_name=admin&...&user_password=yourPassword