Although the expiration time is specified in both the survey definition (assessment duration) and in the survey designer, the "due date" field in the asmt_assessment_instance table is not set.
This situation also means that the scheduled job for canceling the surveys does not work.
We provide currently wrong information about the situation (not answered surveys) in the reports.
Setting the due date stopped on all of our instances at the beginning of January this year. Have you also noticed a similar topic? And if so, is there a property that I may need to reactivate? HI Ticket at ServiceNow has been created, I would still be interested in the community's opinion.
Our instance is currently on release Vancouver.
Thanks
