Case Rejection UI Action

[Prathyusha G]

Hi

When we update fields on case form and click on Reject Button, fields are not updated.

Can anyone please help me in achieving the below functionality.

When user updates fields and click on reject button, fields should be updated.

Thanks in advance

[Mark Manders]

Can you elaborate?

Is this on the portal, the backend legacy, or the workspace view?

Is this OOB, or custom? If it's custom, what's the code behind it? 

[Prathyusha G]

Hi

Its in Backend case form.