Catalog UI Policy error "The following mandatory fields are not filled in: model_idNo ! | model_id"
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01-23-2024 11:12 AM
Hi,
I have been plugging away adding variables with multiple choice answers building a branching question service catalog item.
I have successfully added a variable set, variables and a few Catalog UI Policies.
Picked it up today to continue and now when I add Catalog UI Policies I get this error:
All visible fields are filled in, all tick boxes ticked ( even ticked the ones I didn't require).
Using SN Utils I spotted that my filter conditions now seem to be different missing the appended SN Utils field.
New filter condition no SN Utils technical name ( the rest of the form has the vertical line and SN Utils
An entry from last week shows the filter condition showing the technical name that SN Utils adds.
I created a new variable set and UI policies and get the same negative result .
Any help is appreciated.
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Customer Service Management