Contextual search for public users not showing in record producer

ASF1203
Tera Contributor

Hi,

I have an issue where I've got a public portal that displays a record producer that doesn't show the contextual search widget which is supposed to display knowledge articles when typing in the chosen field.

 

For authenticated users (logged in), it works just fine. However it seems to be that for non-authorized users, it doesn't give access to the contextual search. The custom variable uses the OOTG marco and widget.

 

The public user has access to the knowledge base as well.

 

Is there any workaround for this issue, except unchecking the scripted rest api authorized field ( i tried that as well but with no luck)

 

PS: This is on Vancouver.

2 REPLIES 2

Mark Manders
Mega Patron

Is the widget set to public and aren't there any restriction in the code of the widget? I know that a lot of widgets got extra security measures after the issue of last year.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hey, yes it is set to public. I don't think the widget is executed, as i've tried to add a header text in the top of the html (line 1), however it didn't show. So i suspect it has to do with the macro if anything 🙂