Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Create a KPI which shows the % of cases closed within 24 Hr after creation

rohitbhadane
Tera Contributor

‎03-15-2024 12:53 AM

How can I create a KPI which shows the % of cases closed within 24 Hr after creation and also it exclude the Saturday and Sunday?

0 Helpfuls
  • 204 Views
0 REPLIES 0