Csm portal menu not visible for external users

[lucky6]

Hello,

For external users csm portal menu's are not visible in portal page with snc_external role.

Any additional roles required to display menus on csm portal page?

Thanks in advance..

[Ankur Bawiskar]

@lucky6 

I just checked with customer contact user having snc_external role and they can see this in csm portal

If my response helped please mark it correct and close the thread so that it benefits future readers.

[lucky6]

Hi @Ankur Bawiskar 

Thanks for your reply..

It's not working in domain seperation instance.

Any specific role required in that instance?

[Ankur Bawiskar]

@lucky6 

snc external user should not have any impact due to domain separation